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Word Of Mouth Playbook

How 642 startups used word of mouth to grow. Here's what the data says about what they actually did.

642
Companies
$302k
Avg MRR
$12.0M
Top MRR
45%
$50k+ Hit Rate

Most Used Tools (452 companies)

Slack76 (17%)
Twitter68 (15%)
Stripe45 (10%)
LinkedIn42 (9%)
Facebook40 (9%)
Facebook Ads28 (6%)
Evernote26 (6%)
HubSpot26 (6%)
Salesforce24 (5%)
Google Ads23 (5%)
Trello23 (5%)
Instagram22 (5%)
YouTube22 (5%)
Google Analytics22 (5%)
HostGator21 (5%)

How They Got Their First Customer

word-of-mouth3
Kickstarter campaign3
word-of-mouth from friends requesting custom sandals1
word-of-mouth from Mother's Day special menu item1
word-of-mouth following New York Times credibility boost1
word-of-mouth and vendor partnerships1
word of mouth from dentists discovering his personal use of the software1
word of mouth and organic social media1
word of mouth1
small independent retailers1

Time to PMF

6 months11
2 years10
1 year9
2 months6
5 years5
3 months5
4 months4
3 years4
3 weeks4
10 months4

Top Companies by MRR (642)

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Word Of Mouth for Startups: 600+ Case Studies with Revenue Data | FirstMRR