Browse Case Studies

Easy Point Concierge is a flight booking concierge service founded by Zach Resnick that helps business travelers and executives book luxury (business/first class) international flights at approximately 40% below retail prices. The service started as hourly consulting on miles and points optimization, evolved into productized consulting for small business owners, and finally became a B2C2B concierge model focused on last-minute business travelers. The company has achieved $600k annual revenue with 10 employees (5 full-time) and 15% month-over-month organic growth by arbitraging miles and points from businesses and reselling them at a margin.

Matt is a 24-year-old founder who left his full-time job on February 1st to run a mobile motorboat mechanics business. He has grown from 0 to 3 locations and aims to reach 6 by year-end and 12-18 the following year. The hosts discuss whether he should bootstrap, raise money, or bring on a co-founder, ultimately advising him that the business is a 'car not a rocket' and suggesting he validate valuation through potential buyers before deciding on growth strategy.

Liz Piccarazzi left a six-figure job at American Express to launch Checklist Home Services in 2011, a professionally-run handyman service in Brooklyn and Queens that prioritizes customer experience. Completing 65 jobs in October at an average price of $400 per job with net profit of $60-$75 per job, the business operates with W2 employees rather than 1099 contractors and has expanded into a second venture, Citibin.

E Comm CFO is a freelance CFO service built by Sam Hill that grew to nearly $300,000 in annual revenue in just a few years. Hill leveraged Upwork as his primary growth channel, using the platform to acquire and serve clients through direct hustling and service delivery. His success demonstrates the potential of platform-based business models and strong execution fundamentals.