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John Ruland's Executive Gifting Company

by John Rulandvia Nathan Latka Podcast
Growthenterprise direct sales
Pricingother
The Spark

John Ruland thought he was going to be a doctor when he interned with Cutco Cutlery at age 20. That summer, mentors taught him radical generosity principles—the idea that showing genuine gratitude matters more than lip service. He applied these principles to the Cutco business model, creating a corporate gifting program. By his best year selling just Cutco knives, he generated over half a million in sales and took home approximately $120,000 after expenses. But the real spark wasn't just selling knives—it was seeing a gap: most leaders claim relationships are important but don't actually show it in meaningful ways.

Building the First Version

Over 15 years, John evolved from being solely a Cutco distributor to building a full-scale executive gifting and consulting agency. The core offering became teaching and consulting on radical generosity—helping leaders "not suck at saying thank you." He speaks at conferences, writes for Forbes, and founded a logistics-based company that sources, customizes, and delivers high-end gifts. His team is lean (8 people total), but he treats suppliers like employees and partners, viewing them collaboratively rather than transactionally.

Finding the First Customers

John's initial success came through his Cutco network and the relationships he built over 15 years in direct sales. He leveraged his CEO access expertise—a reputation he earned as the #1 distributor among 1.5 million for Cutco—to pitch his gifting services to Fortune 500 companies and pro sports organizations. By the time of this interview, he had 25+ pro sports team clients, demonstrating strong enterprise relationships and a repeatable sales model.

What Worked (and What Didn't)

What worked: personalized, one-of-a-kind gifts that executives can't buy on Amazon. The Chicago Cubs project exemplifies this—John partnered with Liston Audio to create custom Bluetooth speakers from wood salvaged out of Wrigley Field's remodeled locker rooms. Each of 400 gifts was unique and serial-numbered. The Cubs paid "hundreds of dollars per gift," suggesting $40,000$400,000 in top-line revenue for that single project. What didn't: In 2007–2009, John spread himself too thin investing in commercial real estate and other ventures while running the gifting business. He nearly lost the company to an IRS audit and employee theft (his accountant was stealing). He had to sell half the business to refocus—a decision he now calls one of the best he ever made.

Where They Are Now

John is expanding beyond gifting into thought leadership. He's launching a book called "Giftology" in June through Book in a Box (paying $18,000$20,000 for hybrid publishing). He's targeting a Wall Street Journal bestseller, which requires 7,000–10,000 copies sold in one week. His strategy includes leveraging client relationships (he's giving books and speaking at events like Jacksonville Jaguars launches). At 36, married with three daughters under five, John admits he's not getting eight hours of sleep—he's woken 3–4 times nightly. But he's built a model that scales through relationships, not just volume, and is positioning himself as the foremost expert on high-level executive gifting and CEO access.

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