SaaS Startups
2052 case studies with real revenue and traction data from saas startups.
Automattic was founded by Matt Mullenweg in 2005 to build services around WordPress, the open-source blogging platform he created in 2003. The company operates primarily as a subscription business with three main products: WordPress.com hosting, Jetpack services, and WooCommerce e-commerce platform. Automattic has grown to over 100 million ARR, operates fully remotely across 62 countries with 650 employees, and has strategically remained private to maintain long-term strategic flexibility.
RingLead is a cloud-based SaaS data management platform built by Chris (formerly SVP at CA Technologies) and Russ (founder of Computer Associates). They acquired the struggling company in November 2016 and transformed it from losing money to over $550k MRR in roughly one year by consolidating operations to Long Island, building a performance-based culture with employee equity, and launching a new unified product portfolio (DMS) in April 2017. They grew from ~160k to 550-600k MRR with 700+ customers and plan to hit $2.6M MRR by 2019.
Insight Squared is a sales analytics and business intelligence SaaS platform launched in 2011 by Fred Shohmer and two co-founders. The company raised $1M initially and $27M total in venture capital, growing to 750+ customers (primarily mid-market and enterprise) with a team of 135 in Boston. They focus exclusively on sales operations and analytics, positioning themselves uniquely in the intersection of business intelligence and sales enablement.
Malwarebytes is a cybersecurity SaaS company founded by Marsen Klazinski in 2008 that provides malware remediation and protection software for consumers and businesses. Starting with a free remediation tool and $40 annual subscription model, the company bootstrapped to $25 million in ARR before raising $80 million and achieving over $130 million ARR by 2017. The company has grown to 650+ employees with 3+ million consumer subscribers and 50,000+ business customers through word-of-mouth reputation and community-driven acquisition, maintaining profitability throughout its growth.
Centrify, founded by Tom Camp in 2004, is an enterprise identity and access management SaaS platform that helps organizations manage passwords, multi-factor authentication, and privileged access control. The company bootstrapped for 4-6 months before raising capital across five rounds totaling $90M from investors including Excel, Mayfield, Samsung, and others. With over 5,000 customers (including two-thirds of Fortune 50), Centrify passed $100M ARR in early 2017 and achieved cash flow positivity, demonstrating strong SaaS metrics with 95% net dollar retention.
JotForm is a bootstrapped SaaS form builder launched in 2006 that has grown to over 3 million users across 192 countries without taking any venture capital. With 75 employees and organic growth driving over 4.5M MRR, the company has achieved healthy unit economics through SEO-driven acquisition and freemium conversion, maintaining sub-5% monthly churn and 900-day payback periods.
Core DNA is a pre-built SaaS digital experience platform (DXP) that bundles over 80 applications for agencies and customers to build e-commerce, CMS, intranets, and franchise portals without redevelopment. Founded by Australian entrepreneur Sam Saltis and launched in the US in 2016, the company bootstrapped from his agency's internal technology and has grown to 25 customers paying an average of $8,000/month ($200k MRR), with less than 5% annual revenue churn and a 14-year customer lifetime demonstrated by clients like Nintendo.
funnel.io automates marketing reporting and analysis for e-commerce companies and online marketers, eliminating reliance on spreadsheets. Founded by Frederick Scansy in 2014 and launched in beta in 2015, the company has grown to 340+ customers paying an average of $525/month, generating $2.2M ARR with 180K MRR and low 2.8% monthly logo churn. They raised $13M total ($3M seed funding and $10M Series A at $20M pre, $30M post valuation) and employ 37 people across Stockholm and Boston offices.
Bitnami, founded in 2013 (building on predecessor BitRock since 2005), provides a catalog of over 140 packaged applications across 14 different platforms for leading cloud vendors like AWS, Azure, Google Cloud, and Oracle Cloud. With over one million deployments per month, the company generates revenue by selling to cloud vendors directly and is launching a new productized offering for corporate IT departments in Q1. Almost entirely bootstrapped with $2M from Y Combinator and convertible notes, Bitnami has grown to 75 employees across San Francisco and distributed globally.
Cirrus Insights is a productivity platform for Gmail and Outlook that helps sales teams with prospecting, email tracking, meeting scheduling, and deal closing. Over six years, Brandon Bruce grew the company from a few hundred thousand to over $1M MRR with 150,000 paying users and 250,000 total users across acquired products. The company maintains a bootstrapped model with low churn (~15-20% annually) and healthy unit economics, recently acquiring Attach to expand document management and e-signature capabilities.
Hyper is an influencer discovery and analytics SaaS platform founded in 2013 by Gil Iyal that helps brands identify micro-influencers with engaged audiences rather than just famous celebrities. The company serves over 200 customers including 100 Fortune 500 brands and major agencies, generating approximately $8-9M ARR with a 5-6x growth rate year-over-year through a combination of higher contract values, better product quality, and expansion within existing clients.
Expensify is a mobile app for business travelers that lets users photograph receipts and automatically extracts information for reimbursement, with payouts the next day. Founded in 2008 by David Barrett, the company grew to 45,000 paying companies through a bottom-up consumer-first acquisition model and word-of-mouth growth, achieving 50-100% year-over-year growth without paid advertising spend. Operating at approximately $60-100M ARR with 110 employees, Expensify demonstrates sustainable growth by focusing on making the product exceptional for individual users who then champion it within their organizations.
Ivy is a membership-based social university founded in 2012 that brings together 20,000 inspired individuals across 7 cities for learning, growth, and impact. Members pay $1,000 annually (with tiered pricing for under/over 35), and the company generates approximately $10M in ARR through membership dues, ticketed events, and brand partnerships. Growing at 100% year-over-year with strong retention (below 10% churn) and minimal paid acquisition (less than $10k/month), Ivy leverages word-of-mouth and personal interviews ($400 CAC) to build a highly engaged community.
Dev Hub is an enterprise SaaS platform that enables brands and agencies to build and manage websites at massive scale—from 50,000 landing pages to hundreds of thousands of digital products. Founded in 2007 by Mark Michael and Daniel Rest (childhood friends), the company raised $2M in 2009 but burned through it quickly on expansion and office rent. Today, with just 7 core team members, Dev Hub generates ~$120k MRR ($1.44M ARR) across 61 enterprise customers, growing nearly 100% year-over-year between December 2016 and 2017, with 90%+ annual retention.
PureChat is a freemium live chat and real-time analytics SaaS founded by Josh in 2012 and spun out as its own company in 2014. The company serves over 4,000 paying customers with $1.3M ARR (~$105k MRR) by offering free live chat capabilities and monetizing through premium analytics features. After transitioning to an all-free live chat model three months prior, they doubled user acquisition rates while maintaining a healthy 3.8% monthly churn and 26-month customer lifetime value.
Hire Mojo is a bootstrapped SaaS recruiting automation platform founded by serial entrepreneur John Younger in January 2015 as a spinoff from his recruitment process outsourcing company Acolo. The platform uses a recruiter bot and gamified 'mojo points' system to help companies fill jobs without recruiting expertise, targeting the 6 million open US job positions. With 200 customers, ~$180k MRR (up 3x from $60k a year prior), 90%+ renewal rates, and a lean 10-person team in San Francisco, the company is growing 8-12% monthly through word-of-mouth referrals.
Blue River is a boutique digital experience agency founded in 2001 by Sean Schroeder that evolved into a dual-revenue model combining high-touch professional services (75% of revenue) with a SaaS product called Mura, a B2B content personalization platform. The company has built a sustainable, bootstrapped business serving ~50 enterprise customers at $2,500/month with 92% annual retention, growing 20-30% YoY with a 20-person team primarily based in Sacramento.
Real Content Network is an ad tech SaaS platform launched in 2015 that automates native advertising campaigns across publisher networks. Founded by David Beniollio, the company packages premium content with advertising and distributes it to multiple publishers via a revenue-share model (30-50% take rate). Growing from $30k/month in 2016 to $90k/month by December 2017 on $300k in monthly transaction volume, the bootstrapped six-person team in Canada now partners with 150 publishers.
Smartling is a SaaS platform that helps enterprise companies translate digital content across multiple languages at scale. Founded in 2009 by Jack Weldy, a former Air Force pilot and serial entrepreneur, the company has grown to ~500 enterprise customers generating approximately $800k ARR with a team of 200 full-time employees and 10,000 contracted translators worldwide. The company has raised $63M in capital and maintains healthy SaaS metrics with 90-92% revenue retention and 18-24 month payback periods.
Donuts is the world's largest portfolio of new top-level domains (like .coffee, .today, .news) with about 3 million domains sold and ~$60M in annual revenue. The company operates on a B2B2C wholesale model, selling domains through partners like GoDaddy, Hostgator, and Squarespace with approximately $20 average annual revenue per domain. The business benefits from predictable recurring revenue with 70%+ year-one renewal rates climbing to 80-90% in subsequent years, and is experiencing 20-30% year-over-year growth.