SaaS Startups

Conga is a SaaS company specializing in data management, document generation, and contract management for Salesforce users. Founded in 2006 and joined by CEO Matt Schiltze in 2015, the company has grown to serve over 9,000 paying customers across 140+ countries with hundreds of thousands of seats, achieving 200% bookings growth in the prior year and 100% expected growth in the current year, with industry-leading negative churn and gross margins of 85-87%.

Flash Talking is an ad tech SaaS platform founded in 2000 that uses real-time data to personalize digital advertising creative across multiple formats (video, desktop, mobile, OTT). The company generates revenue through incremental CPM charges on ad delivery, with 40 clients accounting for 80% of revenue including major advertisers like Walmart, American Express, Verizon, and AT&T. Operating at scale, Flash Talking delivers 15-40 billion impressions monthly and has been profitable since inception with 280 global employees.

Q is a SaaS platform launched in 2015 that provides hand-curated content suggestions for social media users and helps content creators promote their work through Qpromote. The company grew to 5,000 paying customers largely through an AppSumo lifetime deal that generated $30,000-$40,000 upfront, though only about 300 customers were later converted to recurring monthly plans. Currently operating at ~$25,000 MRR with 8% monthly churn, they're scaling through influencer partnerships and just beginning paid acquisition.

Geniebelts is a Copenhagen-based SaaS platform built by six co-founders from diverse backgrounds to solve communication and collaboration challenges in the construction industry. Starting with a free platform that attracted 10,000 users in 2014, the company now serves nearly 200 paying customers across 40+ countries, growing from €10,000 MRR in December 2016 to €100,000+ MRR by late 2017 with a 149% negative churn rate. The company raised €4 million in external funding a year prior to this interview and achieved a 7-8 month payback period with €4,500 customer acquisition cost.

Vuture is a marketing automation platform purpose-built for enterprise professional service firms (law firms, accounting firms). Founded by Robin Stevens in 2007 and still bootstrapped after 10 years, the company has grown to $10M ARR with 300 enterprise customers through high-touch, low-volume direct sales. The company ranked #16 on the SaaS 1000 list for staff growth, maintains exceptionally low churn (~0.3% monthly), and achieves 85%+ gross margins.

Popton is a lead capture platform for creating customized pop-ups and overlays, built by co-founders Gal and Tomer (both 28) who met in high school. Launched officially two months prior to this interview in early 2017, they bootstrapped the product using revenue from their profitable digital agency ECPM ($30k/month). They grew to 72 paying customers with $2,300 MRR by leveraging their agency network and content marketing community.

Rubicon Project is a programmatic advertising platform that automates the buying and selling of digital advertising inventory across publishers, demand-side platforms, and agencies. Operating as a publicly traded company, it processes over 1 billion in advertising spend annually and takes approximately 20-25% of transaction value as revenue, generating around $250 million in annual revenue. Joe Pruse, Chief Revenue Officer, has been with the company for over 9 years and credits the company's success to rapid innovation, including technologies like header bidding and the Intogal acquisition, which continue to maintain competitive advantage in a fast-evolving industry.

Coupa is a B2B SaaS platform that helps enterprises optimize their spending through procurement, invoice processing, expense management, and supplier management. Founded in 2009 and taken public in October 2016, the company has grown to serve over 530 customers including major enterprises like Airbus, Rolls Royce, Nike, Uber, and Lyft, generating approximately $140 million in annual recurring revenue with 40%+ year-over-year growth and exceptional retention metrics.

Xsella is a cloud-based SaaS platform launched in 2011 that helps service businesses (architects, accountants, designers, consultants, agencies) manage operations through automation and integration with existing tools. With $11M in total funding, 60 employees across Sydney and San Francisco, and over 1,000 customers, Xsella has achieved strong unit economics with ~$480k-$4.8M monthly revenue, 80% daily active user engagement, and 20-30% year-one expansion revenue with negative 10% net revenue churn.

FreeConferenceCalled.com, founded by David Erickson in October 2001 with a $10 domain purchase, grew to become a dominant conferencing platform serving 40 million monthly users and processing 1 million conference calls per day. The company monetizes through terminating access fees from telecom carriers rather than charging end users, enabling completely free conferencing and achieving 100%+ profit margins in early years. Now at 140 employees and over $100 million in annual revenue, the company remains bootstrapped and debt-free, having rejected a $250 million acquisition offer.

Eugene Woo launched Venngage in 2012 as a freemium infographic design tool after selling his previous company Visualize Me (a resume infographic tool) to Parchment in 2013 for less than $1M. After returning to Venngage in 2014 with a bootstrapped, cash-flow positive model, he grew the company to 11,000 paying customers generating ~$250K MRR ($3M ARR) through primarily organic channels like SEO and PR, with minimal reliance on paid acquisition despite 10% monthly churn from consumer users.

Instapage is a SaaS landing page optimization platform founded by Tyson Quick in 2012 to solve the problem of wasted ad spend. Starting with $600k seed funding and pivoting with only $75k remaining, the company bootstrapped to over 16,000 customers and $10M+ ARR by 2017 through aggressive paid acquisition, achieving 350% CAC ROI with a $1,200 average customer lifetime value.

Centro, founded in 2001 by Shawn Riecksecker, is a media operations software and managed services company that automates digital advertising across search, social, programmatic, and direct buying. In 2017, the company processed over $500 million in digital ad spend, generating between $110-130 million in revenue with 700 employees. After rebuilding their platform from scratch starting in 2013, they launched Basis in July 2016—a comprehensive ERP platform combined with a DSP and BI tools—to help agencies and brands manage digital advertising more efficiently.

Haste is a network optimization platform founded by Adam Toll and an engineer co-founder to reduce lag and improve stability for real-time applications, starting with competitive gaming. The company gained 350,000 signups primarily through influencer partnerships and grassroots community engagement, converting between 1,000-10,000 to paid subscribers at $6.99/month after launching their paywall in 2017. With $6M+ raised and a 15-person team based in Atlanta, they're scaling infrastructure support beyond their initial two game titles while maintaining a sustainable 4-5% monthly churn rate.

Tech Capital is a UK-based intellectual property investment company that acquires and commercializes university discoveries through a global network of 4,500 research universities. The company generated £3.8 million in revenue in the first half of 2017 by providing three core services: invention discovery, invention evaluation, and executive placement in technology transfer, while also building a portfolio of seven maturing companies. Founded in 2014 with £9 million in capital raised through a listing on the London stock exchange's AIM junior market, Tech Capital exemplifies the partnership-driven approach to scaling university IP commercialization.

Red Seal is a cybersecurity SaaS platform providing network modeling and risk scoring for enterprise networks and government agencies. Founded in 2004 and re-launched under CEO Ray Rothrock in 2015, the company grew from $17-18M ARR to $40M ARR by focusing on cash flow profitability and gross margin expansion (77% to 86%) while maintaining 90% revenue retention. The company serves approximately 240 global 2000 and federal customers with average first-year ACVs around $200K, expanding to multi-million dollar deals through customer expansion.

ParkMobile is a mobile app and web platform that enables drivers to find, reserve, and pay for parking across nearly 300 U.S. cities by contracting with municipalities and private parking operators. Launched in 2009, they generate revenue through a flat convenience fee (typically 30-45 cents per transaction on-street, and percentage-based fees on off-street reservations). With 7.5 million registered users, 1.5 million monthly active users, and 250,000 new registrations per month, the company does well over $500,000 in monthly revenue and operates with a team of 106 based in Atlanta.

Jitterbit is an enterprise integration platform-as-a-service (iPaaS) founded in 2005 by the Sasan brothers. George Gallego joined as CEO in 2011 when the company had 50 customers and ~5 employees, scaling it to over 1,000 paying customers with $40-50M ARR by 2017, growing 70-80% year-over-year. The company acquired customers primarily through trade shows, webinars, and inbound marketing, maintaining a healthy 10% annual churn rate with 105% net retention.

Mitch Russo founded Time Slips in 1985 as a tax deduction tracking tool for personal computers, but pivoted to time tracking and billing software when the market changed. After attending Comdex and distributing the product directly, he grew it to $5.6 million in revenue, sold it to Sage in 1994 for $10.5 million (2x top-line valuation), and continued running the business as part of Sage's division until 1998 when it reached $10.5 million in annual revenue.

Qualtrics is an experience management SaaS platform founded in 2002 by Ryan Smith and his family. Starting with academic customers, the company grew to ~$50M revenue by 2012 while remaining highly profitable, then pivoted to aggressive growth mode, scaling to 9,000+ customers and $250M+ ARR by 2017. The company turned down a $500M acquisition offer and is preparing for a public offering.