Ship Heroby Aaron Rubin
Ship Hero is a SaaS platform serving e-commerce companies and 3PLs (third-party logistics providers) with warehouse management and shipping automation software. Founded in 2013 and bootstrapped to profitability, the company has grown to ~$5M ARR across 300 paying customers through primarily word-of-mouth marketing, with expansion revenue driving most growth rather than new customer acquisition.
SaaSword-of-mouthsubscriptionvia Nathan Latka Podcast