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Zendesk Startups

3 case studies with real revenue and traction data from zendesk startups.

3
Case Studies
$100k
Avg MRR
$100k
Highest MRR
1
With Revenue Data
Aircallby Olivier R. Payees

Aircall is a cloud-based phone support software founded by Olivier R. Payees that launched in June 2015. The company grew from $10,000 in first month revenue to ~$100,000 MRR by December 2015 (30% month-over-month growth) through a combination of direct outreach and strategic product integrations. They've achieved negative churn and recently raised $2.8M in seed funding on top of an initial $500K investment.

SaaSplatform-parasiticsubscriptionvia Nathan Latka Podcast
$100k/mo
Vidyardby Michael Litt

Vidyard is a video marketing platform founded in 2010 that has grown to serve over 1,000 customers across three offices (Vancouver, Boston, Waterloo). The company has raised $70M in funding and is more than doubling year-over-year revenue while maintaining 85-90% gross margins through economies of scale and strategic product expansion. Growth is driven by personalized video prospecting, referrals, and a freemium Chrome extension called ViewedIt that has reached 100,000 users since October.

SaaSword-of-mouthsubscriptionvia Nathan Latka Podcast
Chat Deskby Anato

Chat Desk, founded by Anato (formerly a Product Manager at Google working on Voice Search and Google Assistant), is a customer support platform that uses generative AI to help brands scale support and drive sales. Operating for over 6 years based in New York, the company has tripled annual revenue through strategic upselling to existing customers by expanding from initial entry points (like social media moderation at a few hundred dollars/month) to comprehensive multi-channel support solutions.

SaaSword-of-mouthusage-basedvia Nathan Latka Podcast

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