Crave Cookieby Sam Eaton
Crave Cookie is a hyper-local cookie delivery business founded by Sam Eaton and his sister in 2018. Starting from their mother's kitchen with a cottage food license, they built a custom software platform that optimized order management, delivery logistics, and customer experience. By focusing on quality (always-warm cookies), handwritten gift messages, and organic word-of-mouth growth, they scaled to $200k+ monthly revenue with 35-40% margins and 60% customer repeat rate, eventually expanding to multiple delivery hubs.
Otherword-of-mouthone-timevia Indie Hackers Podcast