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RenewTrack is a SaaS platform that manages contract renewals for global tech companies like VMware, Lenovo, HP, and Cisco. Matthew Cagney joined as CEO in 2020 to rescue a 6-year-old startup with only 2 customers, high churn, and a fragmented product with 6 different codebases. By consolidating the product, over-investing in customer service, focusing sales efforts on high-value enterprise deals, and pivoting to a subscription model, RenewTrack grew to $6M ARR with 16-18 customers in roughly 3-4 years.