Chat Deskby Anato
Chat Desk, founded by Anato (formerly a Product Manager at Google working on Voice Search and Google Assistant), is a customer support platform that uses generative AI to help brands scale support and drive sales. Operating for over 6 years based in New York, the company has tripled annual revenue through strategic upselling to existing customers by expanding from initial entry points (like social media moderation at a few hundred dollars/month) to comprehensive multi-channel support solutions.
SaaSword-of-mouthusage-basedvia Nathan Latka Podcast