← Back to browse

Unomi

by Gal HarzviLaunched 2014via Nathan Latka Podcast
See all SaaS companies using enterprise direct sales →
Growthenterprise direct sales
Pricingsubscription
Built inabout 1 year
The Spark

Gal Harzvi, a passionate B2B sales and marketing operator and co-founder of the technology holding company Valoshine Ventures, launched Unomi in early 2014. The company was built to help salespeople, not investors. In its first form, it was a broader tool for researching companies and industries, and it only narrowed into sales intelligence later.

Building the First Version

The team spent about a year gathering the initial database and building the interface, then ran a beta pilot for about four months with a couple dozen companies. The first capital came roughly six months after launch. In year two the company tried a freemium model, which Harzvi said was not very successful. About 11 months before the interview, Unomi switched to annual subscriptions sold by an inside sales team with an enterprise approach.

The data engine combined the company's own web crawlers, which scan company websites, business directories, search engines and news sites, with licensed data from partners such as Crunchbase, Alexa and ZoomInfo. Machine learning and natural language processing then matched fragments into complete profiles.

Finding the First Customers

In 2014 the company had no revenue, since it was focused on building the product. In 2015 revenue was a couple of tens of thousands of dollars, which host Nathan Latka estimated at about $30,000. Pricing started at $50 a month, moved to annual subscriptions around $3,000, and by the interview averaged about ten times that, or roughly $30,000 per year per customer.

What Worked (and What Didn't)

The freemium model did not work, and the move to annual enterprise contracts did. Harzvi said net revenue churn was negative because upsells outweighed lost revenue, and the few customers who left usually did so because of poor initial fit or gaps in data coverage for certain territories. Unomi guarantees its leads: every contact is verified in real time, and any bounced email is fully credited back. Harzvi estimated customer lifetime value at around $50,000 and said the company was willing to spend about a third of that to acquire a customer, though it was spending much less in practice.

Where They Are Now

As of December 2016, Unomi had just over 100 customers and a database of about 7 million companies and 77 million business professionals, roughly 80% of them in the US. The team had 24 people across Israel, Miami and Boston, with a New York office planned. The company had raised $3.4 million from three investors through a seed round and convertible notes, and was preparing a Series A of around $5 to 6 million. Harzvi expected 2016 revenue in the low millions.

Why It Worked
  • •Shifting from a freemium model to annual enterprise contracts with an inside sales team turned a low-converting product into one with high-value, sticky accounts.
  • •Average contract value rising roughly tenfold, to about $30,000 per year, shows that the enterprise pivot increased revenue per customer faster than it raised acquisition costs.
  • •Negative net revenue churn, driven by upsells, means existing customers expand over time, which compounds growth without requiring constant new sales.
  • •A data moat built from proprietary web crawlers plus licensed partner data, verified in real time, gives buyers a reason to pay premium prices over cheaper alternatives.
  • •A 100% bounce guarantee lowers buyer risk and signals confidence in data accuracy, which helps close enterprise deals.
How to Replicate
  • 1.Start by building a large, verified dataset for a specific buyer's needs, such as sales teams, before selling anything, and budget a year for that work.
  • 2.Test a freemium model early, and if conversion stays weak, move quickly to annual paid contracts aimed at larger accounts.
  • 3.Price using a clear value ladder, starting low and raising prices as the product improves and customers see more value.
  • 4.Hire an inside sales team to run an enterprise-style sales process rather than relying on self-serve signups.
  • 5.Offer a concrete guarantee, such as full credit for bounced contacts, and verify data in real time to back it up.

Similar Companies

247.ai

$25.0M/mo

247.ai, founded by PV Cannon in 2000, is an AI-powered customer service automation platform serving over 150 enterprise customers with $300M+ in ARR. The company raised only $20M from Sequoia (2003) and bootstrap, achieving 10% net profit margins while maintaining a 12-month CAC payback period and 100% net revenue retention. Despite a security breach setback around 2018, 247.ai has recovered and recently achieved 20% new revenue booking growth in their best quarter.

iCIMS

$13.3M/mo

iCIMS is a bootstrapped SaaS provider founded in 1999 that dominates the talent acquisition software market as the #2 player, serving 3,500 enterprise customers with an average monthly spend of $4,000. The company exited 2017 with $160M ARR and is targeting 25%+ annual growth while maintaining profitability, recently acquiring Text Recruit to expand into candidate messaging and recruitment advertising.

Zoom

$12.0M/mo

Zoom is a freemium SaaS video conferencing platform founded by Eric Yuan in July 2011 after he left Cisco to build a next-generation collaboration solution. The company has grown to 850,000+ paying customers across individual, SMB, and enterprise segments, generating over $12M in monthly recurring revenue with approximately 100% year-over-year growth. Rather than focusing on customer stickiness or aggressive growth targets, Zoom emphasizes customer happiness and organic word-of-mouth acquisition, which has proven highly effective in driving viral adoption.

Madwire

$10.0M/mo

Madwire is a comprehensive SaaS platform for small businesses (1-100 employees) that combines CRM, payments, invoicing, billing, e-commerce, and multi-channel marketing tools in a single platform. Founded in 2009, the company has grown to $120M ARR serving 20,000 customers with an average revenue per user of $500/month, while maintaining strong unit economics ($3,000-$4,000 CAC with 3-month payback) and recently turning profitable with a focus on reaching 15-20% EBITDA margins. The company is exploring an IPO within 12-18 months without having raised substantial capital beyond an initial $7.5M.

SwiftPage

$7.0M/mo

SwiftPage is a CRM and marketing automation platform founded in 2001 that targets small businesses. Under CEO John Oshel's leadership since 2012, the company scaled from 60,000 customers with $26.2M revenue in 2015 to 84,000 customers today with an estimated ARR of $36M+, maintaining 1.5% monthly logo churn and a 6-7 month payback period with a sub-$500 CAC.

Related Guides