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Tactiq

by Nick Nikolaievvia Failory
See all SaaS companies using product led growth
Growthproduct led growth
Time to PMFA few months
Pricingfreemium
Built ina few weeks
The Spark

Nick Nikolaiev was working in AI productivity solutions across Europe and the US when he co-founded TaskPace AI, an AI management assistant for Salesforce users. With the engineering team based in New Zealand, he found himself in countless remote meetings. He noticed something critical: "meeting productivity is highly related to the amount of information captured during the meeting." Around the same time, his co-founder Ksenia was at Atlassian working on team productivity solutions and saw the exact same problem. They realized that when insights were lost from meetings, teams couldn't execute effectively.

Building the First Version

Instead of overthinking it, they followed lean startup principles: build an MVP themselves with zero external resources. Ksenia, Nick's co-founder, was the superhuman here—she "designed, prototyped, and made our MVP in just a few weeks." The biggest challenge wasn't technical; it was psychological. "The biggest challenges were not trying to polish the product too much, finding the courage to put it out there, and getting public market feedback as fast as possible." They had to override their instinct to spend months perfecting the UI and design. They clicked publish, launched to the Chrome Web Store, and held their breath.

Finding the First Customers

Their marketing budget: $0. Instead, they spent hours manually responding to relevant threads on Quora, Twitter, Reddit, and YouTube. Whenever someone asked about saving captions, transcribing Google Meet, or remote meeting challenges, Nick and Ksenia answered. They commented on videos about Chrome extensions and online class tools. "We got to our first 10,000 users within months. It was a clear signal from the market that people needed our solution urgently." That validation gave them permission to invest more—this was real.

What Worked (and What Didn't)

Once they proved the concept, they scaled smartly: TikTok influencers, YouTube content, blog posts, and word of mouth pushed them to 190,000+ users. But they learned a painful lesson early. They sponsored TikTok videos to test the channel, and a Mexican creator created a viral video in Spanish-speaking Latin America. The problem: their extension didn't support Spanish. Suddenly they had thousands of new signups, but frustrated Spanish-speaking users couldn't use the product. Nick recalls: "We had an enormous spike in new sign-ups, which created a tidal wave of support tickets from frustrated users who couldn't use Tactiq to transcribe their Google Meets in Spanish." The team spent weeks toggling between Intercom and Google Translate, dealing with churn and burnout. The lesson: test for unintended consequences in controlled ways.

Where They Are Now

Over the last year, Tactiq grew 20x with revenue growing 20%+ month-on-month. The team expanded to 7 people, including Nick's former co-founder Alex Leonov as CTO and an ex-Atlassian engineer. They're hiring and planning a Seed round to hit $1.5 million ARR before Series A. Nick's approach to roadmap prioritization is deliberate: test for feature demand before building. "I have hundreds of ideas, but none I can talk about until we try them."

Key Lessons

Nick credits much of their success to the Cynefin framework's "fail-safe probing"—testing things even more rigorously than instinct suggests. Equally important: "team-product-fit." Every person on the team has deep product-led growth experience or DNA. "This alignment between business strategy and team aptitudes means our team is always aligned. There's no confusion on direction, roadmap prioritization, etc."

Why It Worked
  • Product-led growth aligns perfectly with how B2B productivity tools gain traction—by solving an immediate, tangible problem (lost meeting notes), they attracted users organically without paid acquisition.
  • Extreme early-stage frugality (zero marketing budget, building the MVP themselves) forced them to understand their market deeply through direct user interaction on Reddit, Quora, and YouTube, generating authentic product-market fit signals.
  • Hiring for team-product-fit rather than just skills meant everyone understood their GTM strategy inherently, eliminating roadmap confusion and keeping the team aligned during rapid growth phases.
  • Willingness to ship an imperfect MVP in weeks rather than months de-risked the fundamental business hypothesis—that meeting transcription solves a real problem—before investing significant resources.
  • Failing fast (the Spanish-language TikTok mishap) taught them to stress-test growth channels for unintended consequences in controlled ways, turning a painful lesson into a repeatable framework for scaling.
How to Replicate
  • 1.Launch your MVP to a distribution channel (like Chrome Web Store) with minimal polish, then validate through organic channels—spend time answering relevant questions on Quora, Twitter, Reddit, and YouTube to find your first users and gather feedback simultaneously.
  • 2.Hire your founding team specifically for product-led growth experience or deep understanding of your GTM model—this ensures strategic alignment and reduces confusion as you scale, even when wearing many hats as a co-founder.
  • 3.Before scaling a growth channel that shows promise (like TikTok), run small tests to identify unintended consequences—e.g., if your test audience is Spanish-speaking but your product isn't localized, address that before a viral spike.
  • 4.Test feature demand on small subsets of your existing user base before adding anything to the roadmap—use this "fail-safe probing" approach to prioritize which of your many ideas to build, avoiding wasted engineering effort.
  • 5.Build your founding team around complementary superpowers (e.g., one founder who codes the MVP, another who leads operations and strategy) and trust their expertise completely—Nick calls Ksenia a superhuman for shipping the MVP in weeks, so lean into what each co-founder does best.

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