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*openmargin

by Marc Köhlbrugge@marckohlbruggeLaunched 2011via Failory
See all SaaS companies using content marketing
Growthcontent marketing
Time to PMF3 years
Built in2.5 years from start to public launch
The Spark

Marc Köhlbrugge and two friends started *openmargin as a graduation project in 2009 at university. Their core insight was simple but powerful: a person's book collection and the notes they make within books are a genuine representation of who they are. From there, they pivoted from a simple note-taking iPhone app to a full e-reader platform when the first iPad launched, envisioning a social layer where readers could discuss and annotate books together.

Building the First Version

The path from idea to product proved painfully slow. The team spent months debating architectural details—like whether discussions should be threaded or flat—without implementing anything. "Everything was very well thought through," Marc recalls, "but it took a long time for us to implement any of it." The team lacked balance; they were philosophers more than builders. Only when the graduation project deadline loomed did they rapidly prototype their main ideas. After graduating, they raised €130,000 in subsidies, which gave them runway and more importantly, deadlines that finally forced execution. They launched publicly in 2011 at The Next Web conference in Amsterdam—two and a half years after starting.

Finding the First Customers

Marc's breakthrough came from a side project: he created BetaList, a website featuring up-and-coming startups. The press coverage BetaList attracted created a halo effect that drove significant traffic to *openmargin. However, traffic didn't convert to users. The fundamental problem emerged immediately: an e-reader app is only as good as the books available in it. Amazon's stranglehold on the ebook market through Kindle and DRM made it nearly impossible for other apps to access major publishers' books. Big publishers were still hesitant about ebooks at the time, making partnerships impossible. The team pivoted to partnering with indie authors and smaller publishers instead, pre-loading a handful of books to solve the chicken-and-egg problem of needing groups reading the same book simultaneously.

What Worked (and What Didn't)

The partnerships with indie authors worked modestly, but the fundamental cold-start problem persisted: the probability that someone downloading the app would want to read one of the few pre-loaded books was very low. By year three, despite having "a ton of opportunities"—including a proposed deal to be the default e-reader on Samsung Galaxy Note, interest from Kevin Kelly, and an invitation to appear on Dutch national television—the team had no real traction. The subsidy-funded operations kept them alive, but motivation evaporated. The team had also grown unwieldy: three co-founders expanded to seven people including board members and freelancers, which "slowed things down to a crawl." Marc was simultaneously co-founding other startups (BetaList and PR.co), further diluting focus.

Where They Are Now

After three years of struggle, the team gradually lost motivation and disbanded. Marc identified three core failures: shipping too slowly while over-philosophizing product vision; being too early in a market where publishers still feared ebooks; and underestimating Amazon's insurmountable monopoly. He reflected that the team would have been better off either building a consultancy service (leveraging their multi-disciplinary skills) or recruiting stronger technical talent from the start. Despite the failure, Marc learned invaluable lessons about the importance of speed, market timing, and team structure that informed his later successful ventures like BetaList and WIP.

Why It Worked
  • The startup was crushed by structural market headwinds (Amazon's DRM monopoly and publisher reluctance) that no amount of product excellence could overcome, highlighting the critical importance of choosing markets where incumbents aren't deliberately blocking entry.
  • Over-philosophizing without shipping fast enough meant the team spent 2.5 years discovering problems they could have validated in months, wasting precious runway and team motivation on a market timing issue that wasn't fixable.
  • Rapid team scaling from 3 founders to 7 people with external board control destroyed decision-making velocity and ownership, turning a tight collaborative unit into a committee where progress ground to a halt.
  • Initial traction from press (via BetaList) provided vanity metrics but didn't translate to sustainable user adoption because the core product couldn't solve the fundamental cold-start problem of having enough users reading the same books.
How to Replicate
  • 1.Before building, spend 2-4 weeks talking to potential customers about distribution constraints and competitive moats in your target market; if incumbents have legal or technical barriers to entry (like DRM), validate that you can work around them before committing to the idea.
  • 2.Set a hard deadline for your first testable prototype (2-4 weeks max) and resist the urge to perfect the vision upfront; build the smallest thing that tests your core assumption, launch it, and learn from real users rather than internal debates.
  • 3.Keep the founding team small and homogeneous in skill (either all technical, or 1 technical + 1 business) for the first 12 months; adding board members, advisors, and freelancers early fragments decision-making and slows iteration.
  • 4.Validate the chicken-and-egg problem explicitly before launch: if your product requires both supply (books) and demand (readers) simultaneously, secure at least 10-20 committed supply partners before opening to users to ensure early adopters have a non-zero chance of finding content they want.

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