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Hurdler

by Raj PaskarLaunched 2012via The SaaS Podcast
Growthcontent marketing
Pricingfreemium
The Spark

Raj Paskar had already built and sold Visual Homes, a financial management platform for affordable housing agencies, which he ran for 10 years and 2 months. He processed 200 million monthly rental payments and managed half a million housing units. After the exit to Yardy, he spent time surveying the landscape and realized that despite software moving from desktop to web to cloud, nothing fundamentally had changed in accounting and finance—except mobile was about to explode. Most people laughed at the idea of doing finances on a phone in 2012, but Raj saw the opportunity.

He decided to build a mobile accounting system for independent workers. His initial concept was a small business accounting platform for entrepreneurs, but when he gave beta access to 25 friends with various businesses, something unexpected happened. One user was at dinner with a Keller Williams real estate franchise owner and showed him the app while paying the bill. The franchise owner loved it and mentioned it would be perfect for his 3,000 real estate agents. That conversation sparked the insight: 1099 contractors—Uber drivers, Airbnb hosts, real estate agents—were the real market. They all faced the same problem: co-mingled personal and business finances, uncertainty about tax obligations, and the need for real-time visibility into what they actually owed.

Building the First Version

Raj insisted on automation before launch, even though it meant delaying the MVP. He didn't want a spreadsheet on a phone; he wanted something that saved time and money. The core of Hurdler became a "profit and tax engine"—a real-time income tax calculation engine that computed what users owed on non-withheld income (unlike W-2 employees who have taxes pre-withheld). This engine was designed to work across all verticals: Uber, Airbnb, real estate agents. Each vertical got its own tailored user experience—Uber drivers saw mileage and driving expenses, Airbnb hosts saw property-level profitability, agents saw commissions by client—but all fed the same underlying financial logic.

One mistake Raj made early was requiring bank and credit card linking for automated expense tracking. Many users were uncomfortable with this and had no alternative. It wasn't obvious that people would prefer manual tracking just to avoid giving up financial data, but they did.

Finding the First Customers

Raj's head of growth executed a two-pronged content strategy. First, they created a blog post titled "Top 16 Tax Deductions for Uber Drivers." The content was easy to produce; the real work was distribution. The growth lead spent months making friends with every Facebook group and subreddit admin that targeted Uber drivers. These admins were drivers themselves and loved the value prop. During one coordinated two-week period, admins pinned the post to the top of their groups simultaneously. This generated 3,000 signups.

Next, they published a 20-page "Financial and Tax Planning Guide for Uber Drivers" and distributed it the same way to the same audience plus the original 3,000. This generated another 5,000 signups, nearly tripling the base to 8,000. From that pool, they hand-selected 200 early users for the app itself. Uber cities also helped by sending direct promotional emails to their drivers.

What Worked (and What Didn't)

What worked: **Content + distribution.** Raj emphasized this repeatedly—creating content is easy; marketing the content is the real work. His head of growth practiced "cold calling 2.0" via email, chat, and video calls, building genuine relationships with community leaders. The value proposition was shared: admins got useful resources to share with their communities, users got free, genuinely helpful guides.

What worked: **Organic word of mouth.** Once users had the app and loved it (especially the real-time tax calculation feature no competitor offered), they referred others. Hurdler made referral easy within the app. The free model created no friction.

What didn't work: **Forcing full automation too early.** Many users wanted to manually track expenses rather than link bank accounts. A faster MVP with manual tracking might have reached customers sooner.

What worked: **Multi-stream architecture.** Users could track profit by income stream—see they're thriving on Airbnb but struggling on Uber—and adjust behavior accordingly.

Where They Are Now

Hurdler has over 100,000 users and is generating revenue through partnerships (H&R Block tax filing, where users save 40-50% of time on filing and Hurdler gets a cut of fees) and an API that other financial institutions (possibly major banks) are starting to consume. Raj is considering a "forever free" commitment similar to Trello but hasn't announced it yet. All user data syncs to users' personal cloud storage (Google Drive, Dropbox, OneDrive, Box), so Hurdler never holds data hostage—consistent with Raj's core value that he operates with the same integrity in business as in life.

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