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Visibly

by Chris DickeyLaunched 2020-07via Nathan Latka Podcast
See all SaaS companies using partnerships
Growthpartnerships
Time to PMF4 years (practice at agency before software)
Pricingfreemium
Built in1.5 years
The Spark

Chris Dickey didn't set out to build a software company. Four years before launching Visibly, he was running a successful PR agency when his clients started asking the same frustrating question: "How do we get more impactful PR hits?" As an agency owner deeply embedded in the PR and marketing world, Chris realized the most valuable service his team provided wasn't traditional PR work—it was winning placements where brands couldn't rank organically. He noticed a massive gap: brands could see how their website ranked, and they could track paid ads, but there was no way to answer the simple question: "Where does my brand actually exist in search?"

Building the First Version

Chris spent a year and a half engineering a solution. He raised $700,000 from three angel investors who believed in his vision and the product-market fit he'd already proven at his agency. He also received a $50,000 grant from the Wyoming Blockchain Initiative and invested another $50,000 of his own money, totaling around $800,000 in funding. The product needed heavy lifting: a team of four engineers (one focused on machine learning and AI) to catalog millions of websites and automatically classify them as earned media, e-commerce, paid, or owned brand assets. The breakthrough was his patent-pending approach to analyzing every link on a search results page and identifying whether branded content appeared there.

Finding the First Customers

Visibly launched its beta in July 2020 completely free. Within three weeks, Chris had signed up 1,000 free users by leveraging his existing network of marketing directors and fellow agency owners, then amplifying through strategic partnerships with B2B PR outlets like PR Week, PR News, and PR Daily. He also started conversations with the SEO community (Search Engine Land, Search Engine Journal) and appeared on podcasts discussing search visibility strategy. His agency background gave him instant credibility and access to an audience that deeply understood the problem.

What Worked (and What Didn't)

The product resonated immediately with the PR and marketing communities. Chris's years of doing this work manually for agency clients proved there was real demand—clients loved the visibility it gave them and how it helped them identify gaps in their search presence. However, the business model was still forming. At the time of the interview (fall 2020), Visibly was pre-revenue, deliberately keeping the product free to build the freemium user base. Chris was intentionally minimizing costs, not paying himself and having one engineer work for equity only, burning $30-40k per month. He had enough runway until spring 2021 to prove the paid tier could work.

Where They Are Now

Visibly had achieved early product-market fit through Chris's agency work before ever building the software. The beta launch with 1,000 free signups in three weeks validated the market demand. The team of six (four engineers, two marketers) was laser-focused on launching a paid product in fall 2020 and converting some of that free user base to premium customers. Chris's plan was to raise a Series A or Seed 2 round if growth warranted it, but he wanted to stay as financially independent as possible. The fundamental insight—that brands need to understand their multi-channel presence in search, not just organic rankings—gave Visibly a clear competitive moat against tools like Ahrefs and SEMrush.

Why It Worked
  • Chris validated product-market fit through four years of manual work at his agency before building software, meaning he solved a real problem his paying clients desperately needed rather than guessing at market demand.
  • By leveraging his existing agency network and credibility in the PR community, Chris acquired 1,000 beta users in three weeks without paid marketing, proving he could reach his target audience efficiently through trusted channels.
  • The freemium model allowed Visibly to build network effects and gather usage data from a large free user base while Chris optimized the paid tier, reducing the risk of launching with an unproven monetization strategy.
  • Strategic partnerships with B2B PR outlets (PR Week, PR News, PR Daily) and podcast appearances positioned Visibly as a thought leader in the search visibility space, making customers seek the product rather than chase them.
How to Replicate
  • 1.Spend 2-4 years solving your target customer's problem manually or within an existing business before building software, so you deeply understand the pain points and can validate demand with real paying customers.
  • 2.Map out your existing professional network and identify which communities, publications, and podcasts your target customers trust and consume; pitch partnerships and media appearances to those outlets first rather than relying on paid ads.
  • 3.Launch with a freemium model that removes friction for initial adoption (free beta with no credit card required), then measure which features drive paid conversions before finalizing your monetization tier.
  • 4.Invest in one or two technical differentiators (in Visibly's case, the patent-pending link classification engine) that create defensible moats, rather than trying to build a feature-complete product on day one.

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