← Back to browse

TitanX

by Joey GilkeyLaunched 2024via Nathan Latka Podcast
See all SaaS companies using enterprise direct sales
ARR$9.7M
Growthenterprise direct sales
Pricingsubscription
The Spark

Joey Gilkey didn't start TitanX from a blank whiteboard. Instead, he took a contrarian approach: he bought the intellectual property for $200K in 2023 rather than building a sales intelligence platform from scratch. This decision reflected his background in enterprise sales and multiple previous ventures, where he'd learned that acquiring proven IP could be faster than reinventing the wheel. The fundamental insight was clear—the sales intelligence market was crowded with data providers, but there was an opportunity to sit between data sources and execution layers, using proprietary signals and AI to genuinely improve outbound performance.

Building the First Version

After acquiring the IP, Joey made a critical decision: he shut down a profitable services business to go all-in on TitanX. This wasn't a side project—it was a complete bet on the SaaS model. By focusing entirely on the product and market, rather than maintaining legacy revenue, he created organizational clarity and urgency. The platform was designed to serve enterprise sales teams with contracts ranging from $24K to $250K annually, with some of the largest deals exceeding seven figures. The business model relied on high ACV sales, expansion revenue, and strategic acquisitions to accelerate growth.

Finding the First Customers

TitanX grew through a combination of inbound interest, outbound sales efforts, and referrals. The sales intelligence market had clear demand signals, and Joey's enterprise sales background meant he understood how to position the product and close deals. The pricing structure was carefully designed to scale: from $24K entry points to $250K+ contracts, with a credit-based pricing model that captured consumption dynamics.

What Worked (and What Didn't)

The core insight that worked was the positioning—not as another data provider but as an intelligence layer that sits between data sources and execution layers. By building defensibility through proprietary data and AI capabilities rather than competing on raw data availability, TitanX avoided a race to the bottom. Expansion revenue proved critical to the growth model, as customers who started at lower contract values expanded significantly over time. The company also pursued strategic acquisitions to accelerate ARR growth, showing that Joey understood acquisition economics.

Where They Are Now

Less than two years after launching, TitanX had reached $9.7M ARR with a $100M valuation. Joey had raised $27M and taken secondary cash, giving him capital to continue scaling. The business demonstrated the power of combining high-ACV sales, strong unit economics, and strategic capital allocation. What started with a $200K IP investment had become a substantial SaaS company serving enterprise customers with mission-critical sales intelligence needs.

Why It Worked
  • Buying IP instead of building from scratch compressed the time to market and avoided reinventing solved problems, allowing Joey to focus capital on sales and distribution rather than R&D.
  • Positioning as an intelligence layer between data sources and execution, rather than as another data provider, created defensibility through proprietary signals and AI instead of competing on raw data availability.
  • The high-ACV model ($24K–$250K+) with expansion revenue built strong unit economics that justified enterprise sales infrastructure and created compounding growth through customer success.
  • Shutting down the profitable services business forced organizational focus and urgency on scaling the SaaS product, preventing the distraction of legacy revenue streams.
  • A combination of inbound, outbound, and referral channels created balanced pipeline generation that served both as customer acquisition and product validation signals.
How to Replicate
  • 1.Evaluate your market for undervalued IP assets that have proven product-market fit but lack aggressive go-to-market execution; negotiate a strategic acquisition that costs 2-5% of your target ARR valuation.
  • 2.Design pricing tiers with clear ACV anchor points ($24K, $50K, $150K+) and a consumption-based credit model that allows expansion revenue as customers increase usage without raising prices proportionally.
  • 3.Build positioning around being an intelligent layer that sits between upstream data sources and downstream execution tools, emphasizing AI-driven insights and proprietary signals rather than raw data.
  • 4.Allocate 60-70% of early capital to enterprise sales infrastructure (AE hiring, GTM playbooks, deal support) rather than product development, since the IP is already proven and customer acquisition is the bottleneck.
  • 5.Combine inbound marketing (thought leadership, content), outbound prospecting (direct sales outreach), and referral programs to diversify pipeline and reduce reliance on any single customer acquisition channel.

Similar Companies

247.ai

$25.0M/mo

247.ai, founded by PV Cannon in 2000, is an AI-powered customer service automation platform serving over 150 enterprise customers with $300M+ in ARR. The company raised only $20M from Sequoia (2003) and bootstrap, achieving 10% net profit margins while maintaining a 12-month CAC payback period and 100% net revenue retention. Despite a security breach setback around 2018, 247.ai has recovered and recently achieved 20% new revenue booking growth in their best quarter.

iCIMS

$13.3M/mo

iCIMS is a bootstrapped SaaS provider founded in 1999 that dominates the talent acquisition software market as the #2 player, serving 3,500 enterprise customers with an average monthly spend of $4,000. The company exited 2017 with $160M ARR and is targeting 25%+ annual growth while maintaining profitability, recently acquiring Text Recruit to expand into candidate messaging and recruitment advertising.

Zoom

$12.0M/mo

Zoom is a freemium SaaS video conferencing platform founded by Eric Yuan in July 2011 after he left Cisco to build a next-generation collaboration solution. The company has grown to 850,000+ paying customers across individual, SMB, and enterprise segments, generating over $12M in monthly recurring revenue with approximately 100% year-over-year growth. Rather than focusing on customer stickiness or aggressive growth targets, Zoom emphasizes customer happiness and organic word-of-mouth acquisition, which has proven highly effective in driving viral adoption.

Madwire

$10.0M/mo

Madwire is a comprehensive SaaS platform for small businesses (1-100 employees) that combines CRM, payments, invoicing, billing, e-commerce, and multi-channel marketing tools in a single platform. Founded in 2009, the company has grown to $120M ARR serving 20,000 customers with an average revenue per user of $500/month, while maintaining strong unit economics ($3,000-$4,000 CAC with 3-month payback) and recently turning profitable with a focus on reaching 15-20% EBITDA margins. The company is exploring an IPO within 12-18 months without having raised substantial capital beyond an initial $7.5M.

SwiftPage

$7.0M/mo

SwiftPage is a CRM and marketing automation platform founded in 2001 that targets small businesses. Under CEO John Oshel's leadership since 2012, the company scaled from 60,000 customers with $26.2M revenue in 2015 to 84,000 customers today with an estimated ARR of $36M+, maintaining 1.5% monthly logo churn and a 6-7 month payback period with a sub-$500 CAC.

Related Guides