← Back to browse

Spoken Layer

by Will Mayo@spokenlayerLaunched 2012via Nathan Latka Podcast
See all SaaS companies using partnerships →
Growthpartnerships
Pricingother
The Spark

Will Mayo co-founded Spoken Layer after running into a personal problem. He is dyslexic, and written text overwhelmed him, so he looked to audio as a way to consume content. The idea first took shape as an iPhone app that launched at TechCrunch Disrupt in 2012.

Building the First Version

The team found that consumer apps were a hard path. In Mayo's words, "Acquiring customers is really hard in audio." Instead of competing with the publishers that were their potential partners, they chose to power them. Spoken Layer moved behind the scenes as a platform that turns publisher articles into short audio pieces that listeners can play on a commute or at the gym.

The company built a stack of core technologies: a cloud studio, an optimized distribution platform, an audio CMS, and ad serving and ad network technology. Mayo said technology and infrastructure have been the largest use of funds.

Finding the First Customers

Spoken Layer did not describe a single outbound acquisition push. Mayo said, "Everything's inbound." The company now works with about 40 to 50 partners, including Playboy, Wired, Reuters, Huffington Post, Bustle, Mashable, and TechCrunch. It has been selective, focusing on English-language domestic content and clients with audiences of 10 million or more.

The business runs on two sides. Some publishers pay for a SaaS license, while larger publishers join an ad network and marketplace that Spoken Layer helps sell. Mayo said the SaaS side currently brings in more revenue, since the company also serves non-media clients such as a hedge fund that produces reports for traders.

What Worked (and What Didn't)

The pivot away from consumer apps worked. Partners distribute the content, and Spoken Layer benefits from their reach. Mayo also noted that audio builds habits that keep listeners returning, even though early growth is slower than with video.

The model also has limits. Mayo acknowledged that not every blog post suits audio. He said first-person editorial and personal stories work well, while reverse-pyramid news articles do not. Interviewer Nathan Latka challenged the robotic quality of the output, and Mayo conceded that some content needs changes before it works in audio.

Pricing stayed opaque. Mayo declined to share revenue figures and said pricing was still being worked out, so the company is not a clear source of hard traction numbers.

Where They Are Now

Spoken Layer has raised a bit over $2 million over six years, all from angels, friends, family, and industry executives rather than VCs. Mayo said the company is cash-flow positive and not required to raise, though the team is exploring a round. The team of about 10 is based in Midtown Manhattan, North Chelsea, San Francisco, and London.

Why It Worked
  • •Turning a personal accessibility problem into the product gave the founders a deep, credible reason to care about audio consumption.
  • •Pivoting from a consumer app to a B2B platform that publishers distribute avoided the costly problem of acquiring audio listeners directly.
  • •Serving publishers with large audiences (10 million or more) means each partner brings a built-in distribution channel, which supports inbound demand.
  • •Combining a SaaS license with an ad marketplace lets revenue come from both recurring fees and advertising as the network scales.
  • •Being selective about partners, such as focusing on English content and large audiences, keeps the company from overextending while demand stays inbound.
How to Replicate
  • 1.Start with a problem you personally feel, then test whether it generalizes to a larger group of users.
  • 2.If direct consumer acquisition is expensive, look for distribution partners who already have audiences and build for them instead.
  • 3.Offer a SaaS tier for partners first, then add a marketplace or ad layer once the audience is large enough to sell against.
  • 4.Qualify inbound leads by audience size and content fit so the sales process stays focused on the best-fit customers.
  • 5.Prioritize content formats that suit the medium, such as first-person stories for audio, and reject formats that do not translate.

Similar Companies

247.ai

$25.0M/mo

247.ai, founded by PV Cannon in 2000, is an AI-powered customer service automation platform serving over 150 enterprise customers with $300M+ in ARR. The company raised only $20M from Sequoia (2003) and bootstrap, achieving 10% net profit margins while maintaining a 12-month CAC payback period and 100% net revenue retention. Despite a security breach setback around 2018, 247.ai has recovered and recently achieved 20% new revenue booking growth in their best quarter.

iCIMS

$13.3M/mo

iCIMS is a bootstrapped SaaS provider founded in 1999 that dominates the talent acquisition software market as the #2 player, serving 3,500 enterprise customers with an average monthly spend of $4,000. The company exited 2017 with $160M ARR and is targeting 25%+ annual growth while maintaining profitability, recently acquiring Text Recruit to expand into candidate messaging and recruitment advertising.

Zoom

$12.0M/mo

Zoom is a freemium SaaS video conferencing platform founded by Eric Yuan in July 2011 after he left Cisco to build a next-generation collaboration solution. The company has grown to 850,000+ paying customers across individual, SMB, and enterprise segments, generating over $12M in monthly recurring revenue with approximately 100% year-over-year growth. Rather than focusing on customer stickiness or aggressive growth targets, Zoom emphasizes customer happiness and organic word-of-mouth acquisition, which has proven highly effective in driving viral adoption.

Madwire

$10.0M/mo

Madwire is a comprehensive SaaS platform for small businesses (1-100 employees) that combines CRM, payments, invoicing, billing, e-commerce, and multi-channel marketing tools in a single platform. Founded in 2009, the company has grown to $120M ARR serving 20,000 customers with an average revenue per user of $500/month, while maintaining strong unit economics ($3,000-$4,000 CAC with 3-month payback) and recently turning profitable with a focus on reaching 15-20% EBITDA margins. The company is exploring an IPO within 12-18 months without having raised substantial capital beyond an initial $7.5M.

SwiftPage

$7.0M/mo

SwiftPage is a CRM and marketing automation platform founded in 2001 that targets small businesses. Under CEO John Oshel's leadership since 2012, the company scaled from 60,000 customers with $26.2M revenue in 2015 to 84,000 customers today with an estimated ARR of $36M+, maintaining 1.5% monthly logo churn and a 6-7 month payback period with a sub-$500 CAC.

Related Guides