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Shoppable

by Heather MarieLaunched 2012via Nathan Latka Podcast
Growthpartnerships
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The Spark

Heather Marie had a realization while working at Monster.com around 2008-2009. After the acquisition of her previous digital media company Affinity Labs, she spent two years at Monster and began deep research into a problem she'd identified: there was no way to make products shoppable anywhere except on traditional e-commerce websites. While working there, she stumbled upon the core idea for Shoppable—enabling consumers to purchase products they discover on social media, blogs, news articles, and videos without leaving those experiences.

Building the First Version

Before quitting Monster, Heather executed a deliberate financial strategy. She had earned a post-acquisition payout and used it strategically: paying off student loans (around $10k), then setting aside two full years of living expenses so she could build without investor pressure. She also cut her expenses aggressively, moving from a $2,400/month condo in San Francisco's Soma district to a $1,000/month apartment in Sausalito. While still employed, she saved additional capital from her corporate salary and bonuses. She then downsized her lifestyle to prepare for entrepreneurship without desperation. In 2011, she officially started Shoppable and launched in 2012.

Finding the First Customers

Heather solved the classic chicken-and-egg problem by starting small and strategic. From Sausalito, she spent months making early morning calls to retailers and media companies on the East Coast, but progress was slow. After a business trip to New York, she realized the business needed to be based there to move faster. She returned to California, packed her belongings, and moved to New York within 30 days. The breakthrough came through partnership: she pitched the concept to retailers, secured loose buy-in from major brands, then approached the Wall Street Journal as a launch partner. The Journal's caliber and existing relationships with retailers and advertisers created a flywheel—once brands were onboarded for the WSJ, they stayed on for subsequent partners.

What Worked (and What Didn't)

The partnership-first approach worked exceptionally well. By anchoring with prestigious publishers like Wall Street Journal, Condé Nast, and Time Bank, Shoppable attracted major Fortune 100 brands and CPG companies like DOBE. The technology solved a real problem: brands that lacked sophisticated backend infrastructure could now sell products from any retailer on their own sites without redirecting customers elsewhere. Heather charged an annual SaaS license fee—typically in the five figures, varying by SKU count, site size, API calls, and service tier. The model proved profitable; by the time of this interview, the company was above break-even despite having raised $5 million in capital (most recently in July-August of the prior year).

Where They Are Now

Shoppable has grown to 20 employees based in New York City. The platform serves 438 merchants with over 2,000 brands and nearly 30 million products. With customers paying between $10k-$90k per year, the company generates well over $500k per month in revenue. Heather intentionally kept the company quiet, avoiding constant fundraising announcements and venture-backed hype. Instead, she focused on building a profitable, revenue-generating business that allowed her to retain equity, take care of the original team, and reward early investors. At 32 years old and engaged to be married, she reflected that patience and preparation were key—everything takes longer than expected.

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