← Back to browse

Savvy Sexy Social / Social Authority Membership

by Amy SchmetawaLaunched 2015-05via Nathan Latka Podcast
SaaScontent-marketingsubscriptionexisting-tool-frustration
MRR$5k/mo
Growthcontent marketing
Pricingsubscription
The Spark

Amy Schmetawa had been creating YouTube content since 2008, building an audience and establishing herself as a thought leader in video marketing for brands. She expanded into consulting, charging clients $1,500/month for weekly calls. But something was fundamentally broken. As she describes it: "I woke up after working for myself for three years, building my own damn dream and not wanting to get out of bed." The problem wasn't the money—it was that clients weren't taking her advice. They'd make excuses, blame their market, and complain about competition, while completely ignoring her strategy. She realized she'd "fired" herself from a client relationship because the impact wasn't there: "I'm not saying look at what I've done, look at what I've done because no one's doing what I asked."

Building the First Version

Amy diagnosed her real problem: she was targeting businesses too small to afford her consulting fees, but large enough to want to negotiate her time. The solution was a membership model. In May 2015, she launched Social Authority Membership (socialauthoritymembership.com) at $59/month for the base tier, with annual and annual premium options priced around 15% more. The key insight was switching from hourly selling to recurring revenue with a filter: only businesses willing to commit annually and actually execute would be admitted. She explained her pricing psychology: when someone sees the annual premium option, they realize "well, the benefits though are, you know, I'm getting a $500 an hour consultant to talk to me. So I think I'm going to go with annual premium."

Finding the First Customers

Amy leveraged her existing platform and authority. She had been making three videos per week on YouTube and maintaining a large social following through Savvy Sexy Social. The membership launched in October (a few months after May launch) with a refreshed website hosting all the community content, which immediately increased visibility. She was also actively speaking at events like APCTC in London and AMA conferences, which provided additional exposure and credibility. Her content strategy—constantly pumping out new videos—created multiple touchpoints to drive people to the membership.

What Worked (and What Didn't)

The monthly option didn't work well. Early data showed the average monthly subscriber stayed only 3 months, which wasn't long enough to see results. Amy actively phased out the monthly tier, recognizing that "people that are on the monthly basis, they're not actually executing." The annual membership proved far stickier—those customers engaged heavily in the Facebook community and reported real results. Amy's ruthless approach to pricing worked: she turned down speaking gigs that didn't meet her $5K fee, telling conferences: "I write them back and I say, unfortunately, I'm all out of free gigs this year." This scarcity mindset likely attracted higher-quality customers to the membership as well.

Where They Are Now

By October 2015, less than six months after launch, the membership was doing $5K/month and growing. Amy was explicitly phasing out the monthly option to focus on annual and annual premium. She had other revenue streams (selling out existing products, speaking fees), but the membership was becoming her primary focus. Her goal was to extend average membership duration from 3 months to 7+ months by attracting only businesses ready to commit a full year. She rejected comparisons to software businesses, confident in her content creation strengths and the unique value of her community model: "I know what I know and I know what people want to know from me... I have finally found where I can meet my customers and say, hey, like this is common ground for us."

Similar Companies

247.ai

$25.0M/mo

247.ai, founded by PV Cannon in 2000, is an AI-powered customer service automation platform serving over 150 enterprise customers with $300M+ in ARR. The company raised only $20M from Sequoia (2003) and bootstrap, achieving 10% net profit margins while maintaining a 12-month CAC payback period and 100% net revenue retention. Despite a security breach setback around 2018, 247.ai has recovered and recently achieved 20% new revenue booking growth in their best quarter.

iCIMS

$13.3M/mo

iCIMS is a bootstrapped SaaS provider founded in 1999 that dominates the talent acquisition software market as the #2 player, serving 3,500 enterprise customers with an average monthly spend of $4,000. The company exited 2017 with $160M ARR and is targeting 25%+ annual growth while maintaining profitability, recently acquiring Text Recruit to expand into candidate messaging and recruitment advertising.

Zoom

$12.0M/mo

Zoom is a freemium SaaS video conferencing platform founded by Eric Yuan in July 2011 after he left Cisco to build a next-generation collaboration solution. The company has grown to 850,000+ paying customers across individual, SMB, and enterprise segments, generating over $12M in monthly recurring revenue with approximately 100% year-over-year growth. Rather than focusing on customer stickiness or aggressive growth targets, Zoom emphasizes customer happiness and organic word-of-mouth acquisition, which has proven highly effective in driving viral adoption.

Madwire

$10.0M/mo

Madwire is a comprehensive SaaS platform for small businesses (1-100 employees) that combines CRM, payments, invoicing, billing, e-commerce, and multi-channel marketing tools in a single platform. Founded in 2009, the company has grown to $120M ARR serving 20,000 customers with an average revenue per user of $500/month, while maintaining strong unit economics ($3,000-$4,000 CAC with 3-month payback) and recently turning profitable with a focus on reaching 15-20% EBITDA margins. The company is exploring an IPO within 12-18 months without having raised substantial capital beyond an initial $7.5M.

SwiftPage

$7.0M/mo

SwiftPage is a CRM and marketing automation platform founded in 2001 that targets small businesses. Under CEO John Oshel's leadership since 2012, the company scaled from 60,000 customers with $26.2M revenue in 2015 to 84,000 customers today with an estimated ARR of $36M+, maintaining 1.5% monthly logo churn and a 6-7 month payback period with a sub-$500 CAC.

Related Guides