← Back to browse

MakeMeIcon

by Tony MumoLaunched 2021-12via Nathan Latka Podcast
See all SaaS companies using paid ads
Growthpaid ads
Pricingsubscription
The Spark

Tony Mumo was working as a marketer at Samchik Group in Kenya when he decided to test an idea: could he teach creative skills through chat groups? He had prior experience running video marketing campaigns and understood Facebook's advertising ecosystem in Kenya—where ads could cost as little as a dollar. With his salary, he invested in Facebook ads targeting different Kenyan provinces, spending roughly $1.50 per user to recruit his first cohort.

Building the First Version

The WhatsApp group pilot was a massive success. Tony gathered about 100 students and taught them graphic design, web design, and business communication entirely through chat. The validation was clear enough that by December 2021, he committed to building a proper product. He met a developer friend at his previous company who believed in the concept. With limited capital, Tony paid 150,000 shillings (~$1,000 USD) to build the initial mobile app—a "really affordable" arrangement between friends that got the project off the ground. "I didn't understand how slow it can be to build an app," Tony reflected, but the first line of code excited the whole team.

Finding the First Customers

Tony launched the beta in 2022 with the same Facebook ad strategy that worked for WhatsApp. He spent $1.50 total to acquire 102 beta users and focused ruthlessly on engagement metrics. He defined daily active users as anyone who completed at least one of seven daily sessions—a tight feedback loop to gauge course effectiveness. Web Design Skills became the most popular course, reflecting strong local demand as Kenya's tech sector grew.

What Worked (and What Didn't)

Facebook ads proved incredibly efficient in the Kenyan market, but Tony learned that marketing spend had to pause to focus on product quality. Two months into beta, he stopped running ads entirely, redirecting resources to product updates and gathering user feedback. During the beta phase, he discovered a new use case: users wanted to create and sell their own courses on the platform. This shaped his roadmap and future pricing strategy.

Where They Are Now

In September 2022, AfrinX Ventures invested 1.8 million shillings ($18,000 USD)—crucial capital that kept operations running. By the time of this interview, Tony had assembled a team of six: an analytics/design manager, two Flutterflow developers, a legal officer who negotiated the venture deal, an education content manager, and the original developer friend. With 64 daily active users out of 102 beta users, and a paywall launching January 7th at $10/month or $30 for a three-month course, MakeMeIcon was positioned to commercialize education in Kenya at truly affordable price points.

Why It Worked
  • Tony identified a genuine pain point (expensive creative education in Kenya) from his own marketing background and validated it cheaply through WhatsApp groups before building product, reducing the risk of building something nobody wanted.
  • Facebook ads proved exceptionally cost-efficient in the Kenyan market ($1.50 per user), allowing Tony to acquire and test with real users at minimal spend before committing major capital to product development.
  • By pausing ads after two months to focus on product quality and user feedback instead of vanity metrics, Tony discovered an emergent use case (users wanting to create courses) that became core to the business model and future revenue strategy.
  • The founder's prior experience in marketing and Facebook's advertising ecosystem in Kenya gave him unfair advantage in customer acquisition and allowed him to bootstrap a meaningful user base ($1.50 total spend for 102 beta users) before seeking venture capital.
How to Replicate
  • 1.Identify a problem you personally experience in your domain of expertise, then validate it by recruiting 50-100 early users through a low-cost chat group (WhatsApp, Telegram) before building any product.
  • 2.Research and test paid acquisition channels specific to your target geography where CPMs are lowest; for emerging markets, start with Facebook ads at $1-2 per user to find your most responsive audience segment.
  • 3.Once you reach ~100 engaged users, immediately stop paid acquisition and redirect all resources to understanding how users actually use the product and what jobs they're trying to accomplish beyond your original feature set.
  • 4.Price your initial offering at a low subscription point ($10/month or equivalent in your market) that reflects local purchasing power while remaining sustainable, and tie it to measurable daily engagement metrics (e.g., completing 1+ sessions per day).

Similar Companies

247.ai

$25.0M/mo

247.ai, founded by PV Cannon in 2000, is an AI-powered customer service automation platform serving over 150 enterprise customers with $300M+ in ARR. The company raised only $20M from Sequoia (2003) and bootstrap, achieving 10% net profit margins while maintaining a 12-month CAC payback period and 100% net revenue retention. Despite a security breach setback around 2018, 247.ai has recovered and recently achieved 20% new revenue booking growth in their best quarter.

iCIMS

$13.3M/mo

iCIMS is a bootstrapped SaaS provider founded in 1999 that dominates the talent acquisition software market as the #2 player, serving 3,500 enterprise customers with an average monthly spend of $4,000. The company exited 2017 with $160M ARR and is targeting 25%+ annual growth while maintaining profitability, recently acquiring Text Recruit to expand into candidate messaging and recruitment advertising.

Zoom

$12.0M/mo

Zoom is a freemium SaaS video conferencing platform founded by Eric Yuan in July 2011 after he left Cisco to build a next-generation collaboration solution. The company has grown to 850,000+ paying customers across individual, SMB, and enterprise segments, generating over $12M in monthly recurring revenue with approximately 100% year-over-year growth. Rather than focusing on customer stickiness or aggressive growth targets, Zoom emphasizes customer happiness and organic word-of-mouth acquisition, which has proven highly effective in driving viral adoption.

Madwire

$10.0M/mo

Madwire is a comprehensive SaaS platform for small businesses (1-100 employees) that combines CRM, payments, invoicing, billing, e-commerce, and multi-channel marketing tools in a single platform. Founded in 2009, the company has grown to $120M ARR serving 20,000 customers with an average revenue per user of $500/month, while maintaining strong unit economics ($3,000-$4,000 CAC with 3-month payback) and recently turning profitable with a focus on reaching 15-20% EBITDA margins. The company is exploring an IPO within 12-18 months without having raised substantial capital beyond an initial $7.5M.

SwiftPage

$7.0M/mo

SwiftPage is a CRM and marketing automation platform founded in 2001 that targets small businesses. Under CEO John Oshel's leadership since 2012, the company scaled from 60,000 customers with $26.2M revenue in 2015 to 84,000 customers today with an estimated ARR of $36M+, maintaining 1.5% monthly logo churn and a 6-7 month payback period with a sub-$500 CAC.

Related Guides