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Leaseleds

by David FreundLaunched 2024-01via Nathan Latka Podcast
See all SaaS companies using product led growth
MRR$25k/mo
Growthproduct led growth
Pricingsubscription
The Spark

David spent six years running a web development agency focused on real estate, starting in 2015 with $300K in first-year revenue. While building custom websites for property managers and agents, he noticed a persistent problem: real estate companies used multiple systems (property management software, CRMs, data feeds) that constantly updated pricing, availability, and floor plans—but their websites showed static, outdated information. "The data is static," he explained. "You either use the crappy websites that they have out of the box, or you get a big custom site, but the problem is the data is static."

By 2020, the agency had grown to $1.75M in revenue with 9 full-time employees and nearly 50 vetted freelancers. David had become deeply embedded in the API and custom integration space, learning exactly what these customers needed. He saw an opportunity: instead of selling one-off custom builds, he could productize the solution.

Building the First Version

In early 2024, David split from his co-founder (who stayed with the agency, now called InterGrowth) and launched Leaseleds with Dylan, a CTO partner. Critically, David retained some equity in the original agency as part of the restructuring, but kept Leaseleds' cap table clean. He bootstrapped the venture entirely, rolling personal cash from the agency into the new business.

The MVP was deliberately narrow: David focused on the core value prop—the virtual leasing agent, a conversion tool that sits in the website corner and automates lead capture. He resisted feature creep and shipped with standard templates rather than custom builds.

Finding the First Customers

David's path to customers was his biggest advantage: he converted his existing agency clients directly into Leaseleds customers. These weren't cold outreach wins—they were warm transitions from the agency. Website templates ranged from $5K$6K for initial setup, with recurring fees starting at $200/month for basic data feeds. The flagship virtual leasing agent product launched at $350/month.

By the time of this interview (late 2024, roughly 9 months after launch), he had 70 customers generating $80K/month in all-in revenue. Of that, $25K was pure SaaS recurring revenue; the rest came from productized services (website builds and custom integrations).

What Worked (and What Didn't)

The service component—initially seen as a VC red flag—became David's secret weapon. Customers who paid $5K upfront for a website build had no incentive to churn. The switching costs were real: Leaseleds pulled live API data from their property management systems, and canceling meant losing automatic updates. Churn was effectively non-existent (less than 1%).

David acknowledged that not every customer could fit into a template. Some had custom stacks—multiple CRMs, two separate data feeds, bespoke workflows. He didn't force them into the box. Instead, he offered custom integration services alongside the standard offering. This hybrid model—some recurring SaaS, some productized services—let him serve the market profitably without overengineering.

For hiring, David was methodical. He vets freelancers intensely via a Typeform that tests personality, availability, and skill depth (for developers, he'd ask about code architecture preferences and what frustrated them about WordPress). Test projects came before calls.

Where They Are Now

Leaseleds is on track for $1M in trailing 12-month revenue, nine months after launch. The team is lean: 6 full-time employees plus 15 freelancers. David bootstrapped entirely and has no plans to raise capital yet.

The model is working because it's solving a real problem with real stickiness. Property managers can't afford to have outdated pricing on their websites—it costs leads. Leaseleds ensures their site is always in sync with reality, and the integration complexity keeps customers locked in. As David put it: "If their floor plans change, the pricing changes, it's really contingent on that." One customer isn't leaving because canceling means their data stops updating and their leads dry up.

Why It Worked
  • David spent six years embedded in the real estate agency space solving the exact problem Leaseleds addresses, giving him unmatched domain expertise and credibility that accelerated product-market fit.
  • By converting existing warm agency relationships into SaaS customers rather than starting from cold outreach, he achieved immediate traction with zero customer acquisition cost and customers who already trusted him.
  • The hybrid model of pairing upfront service revenue ($5K website builds) with recurring SaaS fees created natural switching costs and eliminated churn, making the business defensible despite appearing less pure than a pure-SaaS model.
  • Leaseleds solved a specific, painful operational problem (static real estate data) that recurs across every property management company, creating strong product-led-growth momentum through word-of-mouth from satisfied customers.
How to Replicate
  • 1.Spend 3-5 years working directly in your target industry before launching a startup, using that time to map the pain points and build relationships with potential customers.
  • 2.When spinning out a SaaS product from an existing service business, immediately convert your warmest existing clients by positioning the SaaS offering as an evolution of what you already provide them.
  • 3.Pair your SaaS subscription with a one-time productized service (setup, custom integration, or implementation) priced at 10-20x your monthly recurring fee to create switching costs and reduce churn.
  • 4.Ship your MVP with a deliberately narrow feature set and standard templates rather than custom builds, but keep custom services as an upsell option for accounts that require non-standard configurations.

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