← Back to browse

Daisy Intelligence

by Gary SarenvaradaLaunched 2003via Nathan Latka Podcast
MRR$333k/mo
Growthenterprise direct sales
Pricingsubscription
The Spark

Gary Sarenvarada left his position running IBM Canada's data mining practice in 2003, shocked by how little math and science informed corporate decision-making. With a background in aerospace engineering and expertise in neural networks and machine learning from the 1990s, he saw an opportunity to apply sophisticated mathematical models to business problems. His vision was audacious: solve problems beyond human capability—highly repetitive, data-intensive decisions made millions of times daily. But the mission went deeper: if he could make retailers more efficient, they'd lower prices, reducing the cost of living for consumers. He founded Daisy Intelligence to fulfill what he calls "the promise of the information age."

Building the First Version

Gary initially bootstrapped the company alongside a professional services business that helped build the core IP. For over a decade, Daisy remained under the radar, perfecting its machine learning engine. The turning point came in 2016 when the company shifted to 100% recurring revenue. Gary raised capital from super angels and secured venture debt from Espresso Capital in Toronto, totaling $4.5 million to date. The tech stack relies on reinforcement learning—a technique Gary claims no other company uses outside of engineering—which delivers outsized value by making autonomous recommendations on pricing, promotions, and inventory allocation.

Finding the First Customers

Daisy targets enterprise retailers at the C-level, focusing on companies with $100 million to $10+ billion in annual revenue. Customers pay between $250,000 and $500,000 annually (averaging $20,000/month). Gary's go-to-market is consultative and high-touch: he sells directly to executives who make quick decisions when they understand the ROI. The company has 17 customers globally—in Canada, the US, New Zealand, and Europe—with a sales cycle of 6-12 months. The sales process is efficient because Gary pitches at the C-level where executives rapidly grasp whether Daisy's vision aligns with their needs.

What Worked (and What Didn't)

Daisy's value prop is compelling: customers who execute its recommendations see their net income double—a claim Gary stands behind with a guarantee. "If we don't deliver 10 times the return, we tell our customers we're gonna quit and move on," he says. The metrics prove it works. The company has achieved 110% net revenue retention with -10% revenue churn (losing a few customers but expanding others by 20%) and negative gross churn overall. Customer acquisition cost is 2.5x annual contract value, translating to a four-month payback period.

The main friction: change management. Some merchants resist an AI system "stepping on their toes" around pricing and promotion decisions—their traditional domain. This caused early customer losses, but the companies that embraced the technology expanded their contracts by adding additional modules in year two.

Where They Are Now

Daisy is at a $4 million ARR run rate, having doubled revenue in the past year (100% YoY growth). With a team of 40 split between Toronto and Ukraine, Gary is fundraising $10 million at a $40 million pre-money valuation to accelerate expansion. His roadmap is aggressive: scale to one new global market with the Series A, then pursue Series B to enter Europe, Asia, and Latin America. He envisions 50-60 customers within three years—a unicorn valuation of nearly $1 billion. At 52 years old, Gary regrets not starting earlier, but Daisy Intelligence is now executing at a scale that proves his thesis: machine intelligence, properly deployed, can transform how enterprises operate.

Similar Companies

247.ai

$25.0M/mo

247.ai, founded by PV Cannon in 2000, is an AI-powered customer service automation platform serving over 150 enterprise customers with $300M+ in ARR. The company raised only $20M from Sequoia (2003) and bootstrap, achieving 10% net profit margins while maintaining a 12-month CAC payback period and 100% net revenue retention. Despite a security breach setback around 2018, 247.ai has recovered and recently achieved 20% new revenue booking growth in their best quarter.

Madwire

$10.0M/mo

Madwire is a comprehensive SaaS platform for small businesses (1-100 employees) that combines CRM, payments, invoicing, billing, e-commerce, and multi-channel marketing tools in a single platform. Founded in 2009, the company has grown to $120M ARR serving 20,000 customers with an average revenue per user of $500/month, while maintaining strong unit economics ($3,000-$4,000 CAC with 3-month payback) and recently turning profitable with a focus on reaching 15-20% EBITDA margins. The company is exploring an IPO within 12-18 months without having raised substantial capital beyond an initial $7.5M.

Brandwatch

$5.0M/mo

Brandwatch is an enterprise SaaS social intelligence platform founded in August 2007 by Giles Palmer that crawls 80 million websites and aggregates social media feeds to provide brands with real-time insights about conversations mentioning them and competitors. Operating profitably at scale with 1,500 enterprise customers paying an average ACV of $30,000, the company generated over $60M ARR in 2017 and grew approximately 30% year-over-year while maintaining a disciplined approach to capital deployment.

Braze

$5.0M/mo

Braze (formerly Appboy) is a customer engagement platform founded in 2011 that helps large consumer-scale companies orchestrate personalized messaging across multiple channels. With 600 enterprise customers paying $100k+ ACVs, the company has grown to ~$60M ARR (5M/month) with a net revenue retention of ~140%, demonstrating strong expansion revenue from existing customers. Having raised $170M total and grown to 300 employees, Braze is positioned to reach $100M+ ARR within the next year.

Jellyvision

$5.0M/mo

Jellyvision evolved from a 1990s gaming company making virtual game show hosts on CD-ROMs into a B2B enterprise SaaS platform called Alex. Since relaunching in 2002, they've built a subscription business helping large employers navigate employee benefits decisions, now serving 1,400 customers representing 18 million employees with a $60M+ ARR, over 100% net revenue retention, and a 51% five-year CAGR—all while remaining largely bootstrapped and cash-flow positive since 2009.

Related Guides