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Bindle

by Carlos CortenLaunched 2020-06via Nathan Latka Podcast
See all SaaS companies using enterprise direct sales
MRR$400/mo
Growthenterprise direct sales
Pricingusage-based
Built in2 months
The Spark

Carlos Corten and his team of six co-founders began exploring digital identity and photography technology back in 2018, long before the pandemic made credentials a urgent concern. When COVID-19 hit in 2020, they recognized an immediate market need: a better way to verify health credentials at scale. The idea wasn't to replace the paper vaccine card—that would never work—but to create a "fast lane" for digital verification, similar to TSA PreCheck at airports. They founded the company in June 2020 and shipped their first release just two months later in August 2020.

Building the First Version

Bindle's technology leverages blockchain and non-fungible tokens to turn health credentials into cryptographic assets that users carry on their phones. The innovation lies in their "rules engine," which scans a user's wallet for tokens matching specific criteria (e.g., "vaccinated in last 90 days") and generates a zero-knowledge proof—a cryptographic entry pass that proves compliance without actually revealing any medical data. This solved a critical privacy problem: venues could verify compliance without accessing sensitive health information. The six co-founders split equity evenly and brought perpendicular skills to the table. By October 2020, they had grown their team to 15 full-time employees and were talking to NFL, NBA, and MLB teams about implementation.

Finding the First Customers

Bindle's go-to-market strategy focused on direct enterprise sales to venues, employers, and event organizers who faced the operational burden of verifying thousands of credentials. They positioned their solution for high-volume scenarios—stadium entries, large public events, and corporate return-to-work programs. They secured 200 active paying customers by October 2020, though most were small-scale users doing light scanning. The pricing model emerged through experimentation: they settled on 10 cents per scan, significantly lower than industry benchmarks of $5 per seat, believing volume would drive profitability at scale.

What Worked (and What Didn't)

The core technology resonated with security-conscious organizers, particularly for smaller private events like weddings where attendees wanted assurance of safety protocols. However, major venues like FedEx Field proved reluctant to mandate app adoption—the friction was too high and the perceived risk of alienating customers (especially non-tech-savvy attendees) was real. The bigger challenge was go-to-market: convincing large venues to announce that customers must download an app and carry a digital wallet created operational and PR risks that most weren't willing to take. Instead of displacement, Bindle had to position itself as a voluntary fast-track option alongside traditional verification methods. By late 2020, they were doing approximately 4,000 scans monthly across their 200 customer base, translating to roughly $400-500 in monthly revenue. Carlos noted they were "still discovering the revenue model" and that pricing would "continue to reveal itself" as they learned utilization rates at different venue types.

Where They Are Now

With 100,000 wallets installed across 30 US states and 2-3 Canadian provinces, Bindle operates as a pre-Series A company still raising seed capital through angel investors (typically $50k-$100k checks). The team of 15 includes engineers focused on blockchain infrastructure, design, and product. Future roadmap expansions include digital ticketing, academic records, and voter registration on the same underlying tokenization rails—essentially building a generalized digital identity platform beyond pandemic credentials. They're competing against well-capitalized players like Clear (which went public in summer 2021) and IBM (the state of New York's vendor). The burn rate is high for the company's maturity, but Carlos believes they're "punching above their weight class" relative to competitors. The long-term thesis: tokenizing data on decentralized networks will drive "the next decade worth of growth."

Why It Worked
  • They identified a genuine market need created by an external shock (COVID-19) and shipped a working solution in just two months, allowing them to capture early adopters before competitors entered the space.
  • Their use of zero-knowledge proofs solved a critical privacy concern that venues cared about, differentiating them from simpler credential verification approaches and creating genuine customer value.
  • They pursued direct enterprise sales to high-volume venues (sports stadiums, large events) where the operational pain of manual verification was acute enough to justify solution adoption.
  • Their aggressive unit pricing (10 cents per scan vs. $5 industry benchmark) positioned them for volume scaling, which aligned with their technology's strength in processing thousands of transactions at venues.
How to Replicate
  • 1.Launch your MVP in under three months by narrowly focusing on solving one critical pain point created by a recent market shock or regulatory change.
  • 2.Build a founding team with genuinely complementary skills rather than duplicative expertise, and split equity equally to align incentives and reduce negotiation friction.
  • 3.Identify high-volume use cases where your solution can run alongside existing workflows (as a "fast lane" option) rather than requiring customers to replace their entire process.
  • 4.Price your product well below incumbent benchmarks if your unit economics allow scale, and validate that pricing through direct conversations with 10-20 target customers before scaling outreach.

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