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Batch Products

by Evo DragunovLaunched 2018-08via Nathan Latka Podcast
See all SaaS companies using word of mouth
MRR$2.5M/mo
Growthword of mouth
Pricingsubscription
The Spark

Evo Dragunov and his two co-founders built Batch Products to solve a real problem in the real estate space: accessing quality lead data and contact information. Rather than targeting a broad market, they zeroed in on real estate professionals—wholesalers, investors, and realtors—who needed skip tracing, property data, phone numbers, and dialing capabilities. They launched in August 2018 with a simple plan: build products that solved specific use cases for this niche community.

Finding the First Customers

Their initial customer acquisition strategy was unconventional but highly effective. "We launched in 2018 in August and a lot of our customers are coming through just end-down marketing and then a lot of affiliate sales," Evo explained. Specifically, they went directly into public Facebook groups focused on real estate. "There's a lot of Facebook groups that's how we got started," he said, naming "Whole Family Houses Full Time" which had about 120,000 members. Rather than spamming, they engaged authentically—identifying people asking questions and providing genuine solutions. This approach built trust and avoided friction with group owners.

What Worked (and What Didn't)

The affiliate model became their growth engine. Evo revealed they recruited close to 500 affiliates by going to events and directly pitching coaches and influencers in the real estate space. By 2019, they hit $5M in revenue. Then COVID-19 hit, and it became "a blessing in disguise." Remote work meant real estate professionals were more aggressive hunting deals from home, driving increased demand for their data and phone number services. They took time in March-May 2020 to optimize their team structure and products, then aggressively scaled—adding 100 employees over six months.

Their conversion funnel proved impressive: across their products, they generated thousands of inbound leads monthly. On Batch Leads specifically, they saw about 4,300 leads convert at roughly 32% to paid customers, adding approximately 1,000 new customers per month on that product alone. Average customer LTV was around $350/month, though customers on their pay-as-you-go models varied from $20 to $10,000 monthly.

Where They Are Now

By the end of 2020, Batch Products hit $16.9M in revenue—a 140% increase year-over-year from ~$6M in 2019. They were on track to exceed $30M in 2021. Across five separate platforms (Batch Leads, Batch Skip Tracing, Batch Driven, Batch Dialer, and a backend API), they served 18,000 customers with 140 employees, including 50 engineers and 7 quota-carrying sales reps. Remarkably, all three co-founders maintained equal 33% ownership and remained bootstrapped with zero outside funding. They were 57% profitable on $16.9M revenue, reinvesting heavily into new products—their newest, Batch Dialer, crossed $100K MRR shortly after launch in December. With such strong unit economics and continued affiliate growth, they projected a $60-90M company valuation and envisioned scaling to a billion-dollar brand within five years.

Why It Worked
  • By solving a specific, acute pain point (lead data access) for a tightly defined niche (real estate wholesalers and investors), they created strong product-market fit that generated organic referrals and affiliate interest.
  • Their authentic, permission-based engagement in Facebook groups built trust and credibility within their target community, making word-of-mouth and affiliate recruitment natural rather than forced.
  • They recruited 500 affiliates by meeting coaches and influencers in-person at industry events, converting trusted voices in the space into a distributed sales force that scaled faster than direct sales ever could.
  • COVID-19 accelerated demand for their core service (remote deal-hunting) at the exact moment they optimized their team structure and product stack, allowing them to scale operations and revenue simultaneously.
  • Their multi-product platform (Leads, Skip Tracing, Dialer, API) created multiple revenue streams and opportunities for upsell within an engaged customer base, compounding LTV beyond any single product.
How to Replicate
  • 1.Identify a specific, painful operational problem in a narrow professional niche and build a solution directly addressing that pain rather than a broad horizontal platform.
  • 2.Join the public online communities (Facebook groups, Slack communities, forums) where your target customers congregate and engage authentically by answering questions and demonstrating expertise before pitching anything.
  • 3.Attend industry events and conferences where coaches, consultants, and influencers gather, and pitch them directly on becoming affiliates with clear commission structures and marketing materials.
  • 4.Map your customer conversion metrics (leads generated, conversion rate %, new customers per month, average LTV) to identify which product or pricing model generates the best unit economics, then double down on scaling that wedge.
  • 5.Once you achieve strong retention and unit economics, expand your platform by building complementary products that solve adjacent problems for the same customer base rather than pursuing new markets.

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