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B

by MassimoLaunched 2014via Nathan Latka Podcast
See all SaaS companies using product led growth
ARR$10.0M
Growthproduct led growth
Pricingfreemium
The Spark

Massimo was head of product at Growance, a publicly-traded Italian software company trading at just 1x sales despite having ~€70M in revenue. Within that company sat an undervalued asset: B, a visual email and landing page builder that was generating pure ARR but buried in the parent company's valuation. When Massimo realized the arbitrage opportunity—B could be worth 3x on private markets—he decided to lead the spinoff and grow it into a standalone business unit.

Building the First Version

B started in 2014 with a €500k line of credit from the parent company (not a large upfront check, but a modest facility with ~1% interest). Massimo built the product with a clear job-to-be-done: developers and non-marketers in other software applications needed a quick, no-code way to design emails and pages without relying on embedded builders that "sucked." The MVP launched at Bfree.io with an extremely low-friction entry: one click to start designing, no signup required. The site got written up on Hacker News and saw over 20,000 people experience the builder in the first weekend.

Finding the First Customers

The growth channel was pure product-led growth, years before PLG became a buzzword. Users came to Bfree.io to build an email or page, exported the HTML, and embedded it in their own applications—HR systems, billing platforms, etc. Then software companies realized they could embed B's visual builder directly into their products as white-label. After eight years, this split persisted: 50% of ARR (~$5M) came from embedded white-label integrations, 50% (~$5M) from direct customers.

What Worked (and What Didn't)

Three operating principles drove B's success: **No Friction** (removing every barrier to getting into the product), **Always Us First** (using your own product heavily—Massimo discovered his own team wasn't using the landing page builder until they fixed integration gaps), and **Best in Class** (ruthlessly saying no to features outside your core). By analyzing churn reasons via NPS and Slack messages, Massimo discovered that 65%+ of churn wasn't about the visual builder being bad—it was that users simply weren't using it frequently enough and didn't want a subscription. This insight led to embracing freemium. The results were dramatic: a 60% increase in signups, conversion from site visit to signup jumped to 15%, and active user growth shot from 17% to 55% year-over-year. Heavy users also grew faster (15% to 30% YoY), proving freemium attracted serious users, not just tire-kickers.

Where They Are Now

B is now a 70-person business unit within a 450-person parent company, generating $10M ARR with bootstrapped, organic growth year-over-year. Massimo hasn't taken private equity and instead is growing the unit to a size where spinning it off from the publicly-traded parent becomes irresistible to shareholders. The company invests heavily in remote culture—budgeting $2,000$2,500 per person annually for a team retreat in Southern Europe (much cheaper than the US), plus department-level offsites, bringing total spend to ~$3,000 per employee. For a remote-first business, this is a core talent acquisition strategy, not a cost savings play.

Why It Worked
  • Removing friction at every step—starting with one-click, no-signup access—allowed product quality to speak for itself, generating viral growth through word-of-mouth (20,000 users in one weekend) rather than relying on sales or marketing spend.
  • Building a product that solved the founder's own acute pain (the need for a no-code email/landing page builder within software applications) ensured deep product-market fit and authentic understanding of the core job users needed done.
  • Embracing freemium after discovering that 65% of churn was due to low usage frequency rather than product quality transformed the business model from a friction point into a growth lever, increasing signups 60% and active user growth from 17% to 55% YoY.
  • The dual revenue model—50% white-label embedded integrations and 50% direct customers—created a self-reinforcing network where product usage in one channel (embedded) validated the solution for the other (direct SaaS), reducing risk and increasing defensibility.
How to Replicate
  • 1.Launch with zero-friction onboarding by removing signup barriers entirely; let users experience core value (designing and exporting) before asking for any commitment, then measure how many naturally convert when value becomes apparent.
  • 2.Use your own product daily as a team and use NPS or direct user feedback to identify the gap between perceived problems and actual churn reasons; B discovered churn was about usage frequency, not feature quality, only by listening to users directly.
  • 3.Implement a freemium model specifically targeting users with low usage frequency; track cohort behavior to confirm that free users who do engage frequently convert at rates comparable to or better than paid-only cohorts.
  • 4.Pursue a dual go-to-market strategy where one distribution channel (white-label/embedded) validates product-market fit for a second channel (direct SaaS); prioritize the channel that proves stickiest and most defensible before scaling marketing spend.

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