← Back to browse

APSEN

by Anant Kail@AnantKaliLaunched 2013via Nathan Latka Podcast
MRR$88k/mo
Growthcold email
Pricingsubscription
The Spark

Anant Kail was a VP at Fujitsu making around $200,000 annually—a comfortable, secure position. But he had a vision to build something bigger. He saw an opportunity in back office automation, specifically in enterprise finance where manual expense auditing was consuming resources and creating friction. The problem was clear: finance teams spent countless hours reviewing employee expense reports manually, looking for fraud and policy violations. APSEN was born to solve this with AI.

Building the First Version

Anant founded APSEN in 2013 with co-founder Kunal Verma, a PhD in computer science with seven patents to his name. The two had been friends before starting and brought in engineers from day one, creating a tight core team focused on product excellence. After initial pivots to find product-market fit, by 2014 they had clarity on direction and participated in 500 Startups. The team structure remained lean: 14 people total, with 11 engineers, one salesperson, and one marketer.

Finding the First Customers

Their first customers came through a combination of inbound leads and aggressive outbound cold sales efforts. A single dedicated salesperson drove most customer acquisition with cold outreach and prospecting. By April 2016, they had signed 22 paying customers, all annual prepaid contracts. Their customer acquisition cost was under $18,000 (including fully-loaded sales and marketing), which paid back almost immediately given their average $50,000 contract value—though contracts ranged from $10,000 to six figures.

What Worked (and What Didn't)

The enterprise focus proved perfect for their model. Once APSEN integrated into core finance processes, it became extremely sticky—difficult for companies to remove. Zero churn from their longest customers was a strong signal. They grew 12x in 11 months leading into 2015, reaching nearly $1M in ARR by year-end. They raised $3M total, including a recent $2M priced round at nearly $10M pre-money valuation. The team deliberately avoided paid acquisition, instead building a scalable sales machine with one rep.

Where They Are Now

In 2016, APSEN is doubling down on scaling sales and marketing. Anant aims to double revenue again, targeting $150K+ MRR by December 2016. With 14 engineers building product and one sales rep proving the enterprise model works, the focus is now on replicating that selling machine. The co-founders split equity based on contribution rather than equal splits, a philosophy Anant believed created alignment around actual value creation rather than theoretical fairness.

Similar Companies

247.ai

$25.0M/mo

247.ai, founded by PV Cannon in 2000, is an AI-powered customer service automation platform serving over 150 enterprise customers with $300M+ in ARR. The company raised only $20M from Sequoia (2003) and bootstrap, achieving 10% net profit margins while maintaining a 12-month CAC payback period and 100% net revenue retention. Despite a security breach setback around 2018, 247.ai has recovered and recently achieved 20% new revenue booking growth in their best quarter.

iCIMS

$13.3M/mo

iCIMS is a bootstrapped SaaS provider founded in 1999 that dominates the talent acquisition software market as the #2 player, serving 3,500 enterprise customers with an average monthly spend of $4,000. The company exited 2017 with $160M ARR and is targeting 25%+ annual growth while maintaining profitability, recently acquiring Text Recruit to expand into candidate messaging and recruitment advertising.

Zoom

$12.0M/mo

Zoom is a freemium SaaS video conferencing platform founded by Eric Yuan in July 2011 after he left Cisco to build a next-generation collaboration solution. The company has grown to 850,000+ paying customers across individual, SMB, and enterprise segments, generating over $12M in monthly recurring revenue with approximately 100% year-over-year growth. Rather than focusing on customer stickiness or aggressive growth targets, Zoom emphasizes customer happiness and organic word-of-mouth acquisition, which has proven highly effective in driving viral adoption.

Madwire

$10.0M/mo

Madwire is a comprehensive SaaS platform for small businesses (1-100 employees) that combines CRM, payments, invoicing, billing, e-commerce, and multi-channel marketing tools in a single platform. Founded in 2009, the company has grown to $120M ARR serving 20,000 customers with an average revenue per user of $500/month, while maintaining strong unit economics ($3,000-$4,000 CAC with 3-month payback) and recently turning profitable with a focus on reaching 15-20% EBITDA margins. The company is exploring an IPO within 12-18 months without having raised substantial capital beyond an initial $7.5M.

SwiftPage

$7.0M/mo

SwiftPage is a CRM and marketing automation platform founded in 2001 that targets small businesses. Under CEO John Oshel's leadership since 2012, the company scaled from 60,000 customers with $26.2M revenue in 2015 to 84,000 customers today with an estimated ARR of $36M+, maintaining 1.5% monthly logo churn and a 6-7 month payback period with a sub-$500 CAC.

Related Guides