What Works for Startups Like Yours?

Liz Piccarazzi left a six-figure job at American Express to launch Checklist Home Services in 2011, a professionally-run handyman service in Brooklyn and Queens that prioritizes customer experience. Completing 65 jobs in October at an average price of $400 per job with net profit of $60-$75 per job, the business operates with W2 employees rather than 1099 contractors and has expanded into a second venture, Citibin.

Easy Point Concierge is a flight booking concierge service founded by Zach Resnick that helps business travelers and executives book luxury (business/first class) international flights at approximately 40% below retail prices. The service started as hourly consulting on miles and points optimization, evolved into productized consulting for small business owners, and finally became a B2C2B concierge model focused on last-minute business travelers. The company has achieved $600k annual revenue with 10 employees (5 full-time) and 15% month-over-month organic growth by arbitraging miles and points from businesses and reselling them at a margin.

First customers: referral from friend/family asking for advice on points optimization